|
|
(One intermediate revision by the same user not shown) |
Line 2: |
Line 2: |
| This used to reload a recovery firmware into the older Linn DS/DSM. This is ONLY used if the Linn DS is non-functional and told to try this by the [https://www.linn.co.uk/support Linn Helpline/Support team].<br> | | This used to reload a recovery firmware into the older Linn DS/DSM. This is ONLY used if the Linn DS is non-functional and told to try this by the [https://www.linn.co.uk/support Linn Helpline/Support team].<br> |
| | | |
| + | ;Click on the product style below to find how to recover your Linn DS/DSM: |
| + | <!-- |
| + | {| width="100%" cellspacing="5" cellpadding="0" border="0" style="vertical-align:top;" align="center" class="FCK__ShowTableBorders" |
| + | | width="49%" style="vertical-align:top;" | {{Hidden Slim Text Box Header|IndexText= <Big>Older Linn DS/DSM products</BIG>}} |
| + | {{block indent|<categorytree mode="pages" namespaces="Main Category" hideroot=on>CORE1</categorytree> }} |
| + | {{:Device_Recovery_procedure}} |
| + | {{Hidden text end}} |
| + | | width="2%" style="vertical-align:top;" | or |
| + | | width="49%" style="vertical-align:top;" | {{Hidden Slim Text Box Header|IndexText= <Big>All currently available Linn DS/DSMs</BIG>}} |
| + | {{block indent|<categorytree mode="pages" namespaces="Main Category" hideroot=on>CORE4</categorytree> }} |
| + | {{Hidden text end}} |
| + | |} |
| + | ---> |
| | | |
− | The Linn DS/DSM will require another software update this action to bring it back to the current software.
| + | {{Hidden Slim Text Box Header|IndexText= <Big>Older Linn DS/DSM products</BIG>}} |
| + | {{CORE1:Device_Recovery}} |
| + | {{Hidden text end}} |
| | | |
− | :• Download the latest version of software for your product. If you don't know the software then please contact. [mailto:helpline@Linn.co.uk <u>Linn Helpline</u>] with you Linn DS/DSM serial number.
| + | |
− | :• Save this .zip file to a known location on your hard drive
| + | {{Hidden Slim Text Box Header|IndexText= <Big>All currently available Linn DS/DSMs</BIG>}} |
− | :• Open Linn Konfig
| + | {{CORE4:Device_Recovery}} |
− | :• Go to the ‘Advanced’ page | + | {{Hidden text end}} |
− | :• Make sure the Linn DS/DSM/HUB is powered on and connected to the network
| |
− | :• Press the [[FALLBACK]] button on the Linn DS/DSM/HUB product
| |
− | :• The DS should appear in Konfig with a lightning symbol beside it
| |
− | :• Click the 'Browse' button beside the Linn DS/DSM/HUB in Konfig
| |
− | :• Locate the .zip file that you just saved and select this
| |
− | :• Select the ‘Device Recovery’ option (this will revert all user settings to factory defaults)
| |
− | :• Click on ‘Update’
| |
− | :• The unit should update successfully
| |
− |
| |
− | :NOTE: On a Mac the downloaded firmware is automatically unzipped by the OS.
| |
− | :To stop this, go into Safari Settings > Preferences > General > uncheck "Open safe files after downloading"
| |
Latest revision as of 14:47, 10 July 2023
Konfig System recovery
This used to reload a recovery firmware into the older Linn DS/DSM. This is ONLY used if the Linn DS is non-functional and told to try this by the Linn Helpline/Support team.
- Click on the product style below to find how to recover your Linn DS/DSM
|
|
The Recovery for these products is:
- Download the latest version of software for your product from >HERE< (Make sure
is hlighlighted to show the full file listing).[If you dont know the file to download then please ask the Linn Helpline and provide themwith your Linn DS/DSM serial number)
- Save this .zip file to a known location on your hard drive
- Open Linn Konfig
- Go to the ‘Advanced’ page
- Make sure the Linn DS/DSM/HUB is powered on and connected to the network
- Press the fallback button on the Linn DS/DSM/HUB product
- The DS should appear in Konfig with a lightning symbol beside it
- Click the 'Browse' button beside the Linn DS/DSM/HUB in Konfig
- Locate the .zip file that you just saved and select this
- Select the ‘Device Recovery’ option (this will revert all user settings to factory defaults)
- Click on ‘Update’
- The unit should update successfully
- If the update fails then contact your Linn retailer for further support
NOTE: On a Mac the downloaded firmware is automatically unzipped by the OS.
To stop this, go into Safari Settings > Preferences > General > uncheck "Open safe files after downloading"
|
The Recovery for these products uses the Linn App to do the recovery.
|
|
The Recovery for these products uses the Linn App to do the recovery
This is only valid for Linn DS/DSM that have already been loaded with Davaar 99, or higher, firmware (from approx April 2023).
- If, for any reason, the update process has failed, (for example, you have left this UPDATE running for 1-2 hours and the Linn DS appears to be stuck), we would suggest doing the following:
- 1. Power OFF the Linn DS/DSM and disconnect any EXAKT speakers or Exaktboxes
- 2. Power ON the Linn DS/DSM and press the FALLBACK recessed button on the back of the Linn DS/DSM.
- (This sometime has the FB label beside a recessed button near the Linn DS/DSM Ethernet socket.)
- This should bring a lightening flash symbol on the Linn DS/DSM display.
- 3 Open the Linn App, click on the
icon, this will proceed to the Recovery page
- 4:Press the > icon and this will open the product list of products awaiting a RECOVERY.
- if there is no "System Recovery" option, then either the Linn App is on the wrong network or the Linn DS/DSM is NOT running Davaar99 or higher firmware. Use Konfig software to recover this Linn DS/DSM.
- 5: Press the RECOVER button to start the recovery process of this Linn DS/DSM
- The button should now state "Recovering" and this may take between 5-60 minutes to complete.
- 6. After a few minutes, go back to the HOME page, (ignore the recovering button message as this may not have refreshed itself)
- Your Linn DS/DSM has been recovered and may have been reset back to its factory default setting. I.e. It will be called the "Main Room"
- Note: Kustom DSM's will not show as a room(s), but are available to be added to your Linn Account in the next step...
- 7. Within the Linn App, go into the Settings
- a) Click on the Linn Account.
- b) click on the Add/Remove products.
- c) Scroll down the list of products and search for "Main Room" or Kustom DSM. Double check that the serial number listed matches your Linn DS/DSM serial number and hit the + to add it to your Linn account.
- 8. Reconnect any Exakt speakers or Exaktboxes if you had disconnected then in step 1.
- 9. Proceed to Manage_Systems to rename and set up your Linn DS/DSM
|