Template:FAQ-FULL:Linn Klimax DSM 3

From LinnDocs
Jump to: navigation, search


Contents

Linn Klimax DSM (2021 variant) FAQs

Top Of Page Index

Inputs/Outputs

Can I use both the RCA and XLR outputs at the same time?

This all depandent on the varaint of Klimax DS/DSM

All Klimax DS & Klimax DSM 2011/2014/2016/2018 variants:
We advice that you only use the XLR)output OR the RCA(connector #9) output. Never use both outputs as the RCA will degrade the XLR output audio.(When the output is set to RCA in Konfig this will ground part of the signal from the XLR-COLD connection.


Klimax DSM 2020 variant:
Yes, you can use both RCA and XLR outputs at the same time. You also have the option in this variant to disable XLR or RCA sockets using the Konfig App.


How can I connect my headphones to the Klimax DSM?
From firware release Davaar 81 (Apr 2021) You can switch on/off the backpanel XLR and RCA analogue outputs. This can allow you to connect your headphone amplifier to one set of sockets and your loudspeaker power amplfier to the other set of output sockets.


Is there a TAPE OUT on the Klimax DSM?

No, all Klimax analogue outputs are share the same common Volume control.


Can I plug a USB stick into the USB socket of the Klimax DSM

Type: USB-B socket

USB-icon.png
USB Audio Class 2 endpoint with supported sample rates from 44.1k to 384k on Klimax DSM

The Linn DSM is a USB stream player. It does not recognise a USB hard drive/USB stick as a Music STREAMING source.

Connect this USB socket into a Windows7/8/10/11 PC or MAC and be a Sound card for these computers.
• DSD audio will typically be transcoded to PCM, by the PC/MAC, before transporting down the USB cable to the Linn DSM
How can I play my Computer Music on the Klimax DSM?
You can connect the Linn Klimax USB socket, (USB Type-B) to connect to your PC/MAC USB socket. You can then set your sound card to output to the Klimax DSM.
On the Klimax DSM, select the "USB" input. On the PC/MAC, click on the Volume icon on the notification bar and select Linn DSM. The audio from your PC/MAC is now directed to the Klimax DSM as a USB Audio Class 2 endpoint


You have two volume controls for this input: one on the PC/MAC and the other on the Linn Klimax DSM. We would advise leaving the PC/MAC volume at 100% and only adjusting the Klimax DSM volume. This will stop any surprises when you change the Klimax DSM to another input such as Radio and suddenly get an extremely loud radio station.
Is there a DIGITAL/SPDIF output?
You can configure SPDIF1 socket to be an DIGITAL SPDIF output using the Konfig software.



Klimax display questions

Putting my hand towards the Klimax DSM is not waking up the display, why not?
The Klimax DSM has a proximity sensor, (that can be disable in Konfig > Display). This will only work if you move your hand to the front panel display.
(The Selekt DSM has a similar sensor that will also wake the display if you move your hand to the dial. But due to the machined casing on the Klimax DSM this proximity sensor is only operational on the front panel display.)


I get a flashing volume bars on the volume dial, what does this mean?
link =#I get a flashing volume bars on the volume dial, what does this mean? This is stating that the Klimax DSM is in MUTE.



My Klimax DSM has a RED Linn symbol on the dial, what does this mean?
KDSM-Network-Dial-200px.gif If you do not have a live network/LAN connection on the Klimax DSM the Linn symbol on the dial will go red.

If your network cable is plugged in and your network/LAN is alive then check that you have the network/LAN cable plugged into the LAN socket,

Klimax DSM 2021 Dial-Normal 200px.png After a live network/LAN connection is made the LINN symbol on the dial will turn white after 5-10 seconds.



I get a flashing Linn icon on the volume dial, what does this mean?
KDSM-Exakt-Dial-200px.gif
This means that the Klimax DSM is in :
  • Searching for Exakt speakers after being woken from Standby (typically only flashes for a couple of seconds after waking from Standby)
or
  • FALLBACK mode : Fallback is a state that means that the product is waiting for a software update. To stop this flashing either:
  • Power cycle (Switch Mains Off for 10seconds and then switch mains On) and leave the Klimax DSM to startup for approximately 1min.
or
  • Use the Konfig software to upload software in to the Linn Klimax DSM
Display is showing this icon beside the Volume indicator. What does this mean?
Update Available.jpg Firmware update is available.
The update is not compulsary, just an indication that an update is available.
A Software update is performed by the Konfig software or Linn App. Instructions on how to do this update are listed HERE



Is it normal that the Klimax DSM display cannot always stay on? Can I adjust the display timeout?
We aimed for a display that was unobtrusive when idle. The display automatically activates, drawing the user's attention, when there is a change in DSM state to communicate. E.g. changes to volume, source or track would all cause the display to activate. It is also possible to manually activate the display at any other time by pressing the 'i' (information) button on the handset or by moving towards the Klimax DSM front panel display , activating its proximity sensor.

What does the shimmering dial mean?
KDSM3-reboot-dial 200px.gif



This is to show that the Klimax DSM is starting up after a mains power on.
It will typically do this for 30-45 seconds, but if the Linn Klimax DSM is performing a software update this may take a little longer.






IP Network

How do I find the IP address of my Klimax DSM?
When the front panel display is asleep, looking on the top of the Klimax DSM:
  1. Press the UPPER part of the dial. The front panel display will now show System options.
  2. Press the LOWER part of the dial to highlight "PROPERTIES"
  3. Press the RIGHT part of the dial to select this option.
This Klimax display will now show the Klimax Properties and IP Address.
The above action can also be performed using the Linn IR handset joystick controls.



Reseting the Klimax DSM

How do I do a FACTORY reset on the Klimax DSM?
You will need to have the Konfig running to do the Factory Reset, plus internet access for the Klimax DSM
This will do a reset all setting to default setting. This action may take a short time, typically 60seconds, to perform this action.
  1. Make sure that your Klimax DSM is powered on and your LAN network has Ethernet access
  2. In Konfig go into the Advanced and find your Klimax DSM
  3. Press the RESTORE and leave it to do the update.
  4. After approx 60seconds your Klimax DSM will have been set back to Factory setting.
  5. All Done
How do I RECOVER on the Klimax DSM?
You will need to have the Konfig running to do the full RECOVER, plus internet access for the Klimax DSM
This will do a fresh reload of Software and reset all setting to default setting. This action may take some time to perform as it need to download new software packages and install them. Typically this maycan take one hour to perform.(The is dependant on your Internet speed and how many software versions need to be installed).
  1. Make sure that your Klimax DSM is powered on and your LAN network has Ethernet access
  2. In Konfig, go into the Advanced and find your Klimax DSM
    1. If you cannot see you Klimax DSM double check the power connections and network connection.
    2. if you still don't have the Selket DSM listed in Konfig press the FALLBACK ( #2 in the image below) and repeat checking Konfig>Advanced tab
  3. Press the RECOVER and leave it to do the update.
  4. After approx 60minutes go to the Klimax and using the Dial what Software Version is installed.
  5. All Done

General operation

What is the difference between Klimax DSM (2020 variant) and earlier versions?
Exakt Devices
• Ultra-low jitter clock with improved clock distribution circuitry and new low-noise power supply
• This clock is used as the Exakt master clock and is distributed to all Exakt devices in the system
• Improving the clock in the Klimax DSM (AV / Music / Hub) improves the performance of all Exakt devices in the system
• Klimax Exakt DSM has 4off Exakt sockets, the Klimax DSM HUB only has 2off.
Analogue Inputs
• Brand new, high-performance ADC (analogue to digital converter) which now has its own circuit board and dedicated power supply
• New design has lower noise and lower distortion which benefits all analogue sources
Digital Inputs
• New Linn-designed SPDIF receiver implemented in an FPGA
• Improved clock recovery algorithm for reduced jitter
• SPDIF inputs support up to 192kHz/24-bit audio
• One SPDIF digital input can be configured as an output - This is also possible in the Klimax DSM/2 (2016/208 variant)
• The addition of a USB (type B) input allows connection to a computer as an audio device
USB input supports up to 384kHz/24-bit audio
Streaming
• 384kHz/24-bit streaming support
DSD256 audio format support
Connectivity
• The optical Ethernet connection improves audio performance by providing complete isolation from noisy network components
• WiFi and Bluetooth (4.2) connectivity
• Audio can be streamed from devices such as mobile phones, Alexa, Google Home
HDMI
HDMI eARC support


Differences between the previous version of Klimax DSM and Klimax System Hub
Klimax DSM/3 and Klimax DSM/2 (2016-2018 variant)
KDSM Black Rear Panel AV-Diff KDSM2 606px.png
  1. Addition of Service-Use socket
  2. Addition of Optical Ethernet connection
  3. Addition of USB socket for connection to PC/MAC
  4. Removal of TOSLINK socket from 2off to 1off
  5. Addition of another SPDIF Input. (One socket can still be configured as a digital Input or Output)
  6. Addition of another HDMI-2 input
  7. Addition of third analogue input. (RCA type)




Klimax DSM/3 and Klimax Exakt DSM/Klimax System Hub
KDSM Black Rear Panel AV-Diff KEDSM2 606px.png
  1. Addition of Service-Use socket
  2. Addition of Optical Ethernet connection
  3. Addition of USB socket for connection to PC/MAC
  4. Removal of TOSLINK socket from 2off to 1off.
  5. Removal of 2off EXAKT-LINK sockets from 4off to 2off.
  6. Addition of another HDMI-2 input
  7. Addition of third analogue input. (RCA type)


How to get my Alexa to Play on the Klimax DSM
You need to setup the Linn DSM as Bluetooth speakers for your Alexa
This will then allow you to select your Music to play back on the Klimax DSM as well as the volume of the Music.


Can I plug my USB drive/stick into the USB socket to play Music

Type: USB-B socket

USB-icon.png
USB Audio Class 2 endpoint with supported sample rates from 44.1k to 384k

The Linn DSM is a USB stream player. It does not recognise a USB hard drive/USB stick as a Music STREAMING source.

Connect this USB socket into a Windows7/8/10/11 PC or MAC and be a Sound card for these computers.
• DSD audio will typically be transcoded to PCM, by the PC/MAC, before transporting down the USB cable to the Linn DSM

Top Of Page Index

General Linn DS/DSM/HUB Wifi Wifi.png

The Wifi module used with the Linn DS/DSM/HUB supports IEEE 802.11a/b/g/n/ac PSK/CCMP 1-CH

this supports both 2.4G & 5G communications.

Wifi History

2.4G

This was the first Wifi defined in 1997, 802.11b, generally used with 11, or 13 channels depending on your country. Each channel could each supply a data rate of 11MBit/s .
This data rate was then expanded to 54MBit/s in 2003, with the 802.11g. However, this still used 2.4G and instead of using 1channel to communicate it now uses 3-channels to communicate.This reduced your number of usable channels as other device communicating on a channel next door would now encroach into your channel(s).
This means that 2.4G band can have a lot of noise and interference. Coupled with fact that this same frequncy is used by DECT phones, Microwave ovens, Baby mointors, Taxi Radio, Bluetooth.... These can inject a lot if noise and interfere with Wifi streaming link to the Linn DS/DSM/HUB as it may force the LInn product off the Wifi network and it will have to retry the connection, this takes time and may cause your Linn product to keeping muting the Music

5G

A newer standard, 802.11n, allows usage of both 2.4G and 5G to give an even bigger data rate of up to 600Mbit/s.
As standards improve the 802.11ac that the Linn DSM/Series3 supports is a data rato of up to 1,300MBit/s.
5GHz is a much cleaner radio space with a lot less interence compare with 2.4G. The only negative is a slightly reduced range.
Some Wireless-Access-Points, WAPs and Router allow you to setup a seperate SSID, (Service Set IDintifier. this is name for a Wi-Fi network.)

Advice on use

We recommend that you configure your Wifi network to have seperate SSID for 2.4G and a different SSID for 5G wifi. Then configure the Linn DSM/Series-3 to only use the 5G network.
This will then allow the music stream to work on a cleaner transport/Wifi and stop any device from interfering with the music that you are listening to.

There are Apps available to show you what is on your Wifi and your network

Disable Wifi

To totally disable the Wifi, go into the Konfig:About tab and disable the Wi-Fi option.

  • NOTE: In the Konfig:WIFI tab, setting to NONE will only disconnect it from any Wifi network. The DSM will still broadcast its presence on the Wifi network.

Wired LAN connections

If you have connected a LAN cable to your Linn DS/DSM/HUB/SERIES3 then this take priority over the Wifi connection. This means that the Wifi connection is still on but ignored when a there is a live connection on the products LAN socket. When the LAN connection is removed then the connection returns to Wifi. Top Of Page Index

Common FAQ's

Music formats

What audio formats do the DS players support?
DS products support
  • FLAC Up to 192k 24bit
  • WAV
  • AIFF
  • AIFC
  • MP3
  • AAC
  • WMA (lossy)
  • OGG VORBIS
  • OGG FLAC
  • ALAC (Apple Lossless) upto 192K 24bit (If these ALAC files were generated by an early version of dBpowerAmp the Linn DS will not recognise these. Transcode these files to ALAC using the latest version of dBPowerAmp to fix this.)
  • DSD - limited to some products in a certain configuration. Check DSD Support for more informaiton


Linn recommends FLAC.
DRM protected files cannot be played on the DS products


Why does Linn recommend FLAC?
  1. FLAC is a free open format. It is non-proprietary, which means your music collection is safeguarded for the future, can be played through any open digital music player, and is not tied to a particular manufacturer or product. The specification is published for all to see. In contrast, SACD has failed to achieve significant success because it requires proprietary music content and disc players with proprietary hardware inside.
  2. FLAC allows even better than CD quality encoding and decoding. Linn Records provides studio master quality downloads in FLAC, at the same quality as SACD.
  3. FLAC supports metadata, or tags, so that useful information about a piece of music can be stored with the music; for example, album, artist, genre, cover art, sleeve notes, etc. User interfaces can make good use of these tags. Two examples of applications that support tag editing are: Mp3tag (Windows) and Tag (Mac)
  4. Because it is open and free, there are an extensive set of players, tools, transcoders (to convert between other formats and FLAC), tag editors, and other programs for FLAC.


Can the Linn DS/DSM play DSD music?
Products that will play DSD audio
  • Linn DS/DSM players with Katalyst DAC's, from firmware Davaar 60, can play DSD audio files. This is performed by passing the native DSD stream directly to the Katalyst DAC and letting the DAC do the processing and volume control.
  • All ORGANIK DAC's fitted within the Linn DSM can play DSD audio files.
  • New Klimax DSM (2020 variant)
  • Selekt DSM both "Standard" and "Katalyst" DAC's



Some important points on DSD playback on the Linn DS/DSM:

  • The DSD audio is ONLY available on the Linn DS/DSM analogue outputs.
The DSD audio stream is NOT supported on Exakt-Link

  • Exakt-link to Exakt speakers or Exaktbox. That is, DSD files will NOT play on Exakt speakers or Exaktboxes.
  • digital outputs. (TOSLINK, SPDIF)
  • Songcast to other Linn DS/DSM players



  • Supports DSD64 (2.8224MHz) and DSD128 (5.6448MHz) sample rates.DSD256 is only supported on Klimax DSM (2020 variant).
These in the following formats:
  • DSF - Sony format that supports ID3 tags
  • DFF - old Philips mastering format (aka DSDIFF)


On non-ORGANIK DAC's:

  • No digital signal processing is possible. This will:
    • No balance control is possible to DSD audio file playback.
    • No Space Optimisation is applied to DSD audio file playback
    • Maximum volume is restricted to 80 (unity gain) on DSD audio file playback. However if you have raised to volume to a higher level e.g. 90, this higher volume is applied to any tracks that are NOT DSD audio files.


Linn Kazoo Server supports the index and serving of DSD files. Non-indexed DFF files that have no metadata can be browsed by file name using the Kazoo Server Removable drives option.
Asset UPnP server and Minimserver support DSD index and serving to the Linn DS/DSM.


Can I change the audio quality of the Radio
NO, the Linn DS/DSM.HUB only plays the Radio stream provided by Tunein.


Does the Linn DS/DSM players play BBC Radio via TuneIn?
Yes, the Linn DS/DSM/HUB will continue to use TuneIn to access and play the BBC radio stations.
From the 30th September 2019 BBC radio made changes to what can access their Radio stations via TuneIn. This is mainly for devices that can support using the BBC Sounds App. The Linn DS products do not support the Sounds App can will continue to have BBC Radio playback rights using Tunein.
Check the BBC Sounds >HELP< section for more information.
I cannot get any foreign Radio stations, I can only get UK stations
Due to a legal case between TuneIn and Sony Music, Warner Music. on licences. UK radio stations have licences for UK wecasting. However, non-UK based radio stations were not licensed to webcast music within the UK,
This is a TuneIn issue we are waiting for them to resolve.


Does the Linn DS/DSM players play MQA?
No, check this link "MQA is bad for Music" for more information
Can the DS player play multi-channel files?
No, the Klimax DS, Akurate DS, Majik DS, Majik DSI, Sneaky Music DS, Sekrit DS, Sneaky DSM, Sekrit DSM and Sekrit DSi are stereo audio only.

Klimax DSM, Akurate DSM & Majik DSM can play multi-channel audio from their HDMI inputs if they are using Davaar55 or later software.


Upgrading software

How do I upload new software into the Linn DS/DSM
  1. First of all you need a PC or MAC and install the KONFIG app.
  2. After you have installed KONFIG go to the ADVANCED tab. If your Linn DS/DSM requires an update it will be listed here.
  3. If an update is available for that Linn DS/DSM then press the UPDATE' button

More detailed instructions are listed HERE



Physical Input/Outputs

How do I add Music to play on Linn DS
If your Music is on a CD then this must be RIPPED from the CD first.


This can be using a PC or MAC with CD-ROM drive or from a Network attached Storage device/NAS with inbuilt ripper.
If you are using a PC or MAC you can use software listed HERE
The "Ripped" Music can be held on the PC/MAC of on a Network attached Storage device/NAS. The NAS is the better option as this is a low power device that can be left on all of the time.
The PC/MAC/NAS requires UPnP Media Server software to share the Music for the Linn DS/DSM to play.


Will downloaded music play on the DS players?
Yes, so long as it is not protected by Digital Rights Managemant (DRM) restrictions and is in one of the supported formats, or transcoded to such a format.
Can I Airplay from my Android device?
Without ROOTING the android device there is no way to stream to the Linn DS (Airplay AOA Service).
All other apps take the media file and stream it via UPnP.
Streaming local files can be done use Skifta and “Double Twist Player”
Media Applications


After Updating to Davaar55 I can only get audio from my Exakt outputs and not the Analogue Out
Check Konfig > Device > "Dual Analogue/Exakt Stereo Output" has been enabled.
If you have declared your Exakt speakers as 'Front Left'/'Front Right' and the analogue outputs to be 'Front Left'/'Front Right' (Stereo). ensure that this option in Konfig is enabled. The audio in the Exakt outputs will be out of sync by approx 45mS compared to the analogue outputs.



Are the Digital outputs (Toslink/SPDIF) volume controlled?
No, the digital outputs are ALWAYS full line level outputs. They are not Volume controlled or Mute-able from the standard Linn DS/DSM controls.
The Digital outputs will always produce the front Left & Right of the audio source that is playing on the Analogue or Exakt outputs.


General Q's

Can I stop the kids from playing with the front panel buttons?
Yes on of the Majik & Akurate DS/DSM/HUB. If you go into Konfig > Display settings you can define "Front Panel buttons" to be OFF. This will stop the front panel buttons from doing anything. You can still control the Linn DS/DSM by IR handset and the Kazoo App.
(Just remember if you have disabled the front panel buttons and think that the Linn DS/DSM is broken!)


How do I achieve gapless playback for live albums?
To guarantee gapless playback, you will need to rip your music tracks into a lossless format (i.e. FLAC). You must also ensure that you are using ripping software that does not add gaps between tracks when ripping (i.e. DBPoweramp). Most ripping software will offer the option to turn this feature off.
Also make that that you have selected the PLAYLIST input and NOT the UPnPAV input

Linn PINS

What is a PIN, check HERE for more detailed information.

PIN FAQs:

  • We currently support pinning from Kazoo Server (V4.9.8 onwards) , Tidal, Qobuz, TuneIn, CalmRadio, DS radio presets, and Linn DSM external inputs
  • This is only applicable with Linn DS/DSM players with Davaar 64 or higher firmware
  • This currently does NOT support Pins to external pre-amplifier inputs, such as Akurate Kontrol, Kisto etc.
  • PINs use discrete IR codes and are not used with any other Linn Product control.
  • PINS for Radio stations are wrongly created with Kazoo V4.13.21, this has been fixed with next version 4.13.22. If you have created a Radio station PIN and it doesn't work, check you have a later version of Kazoo and re-assign this PIN to the correct radio station.



Deezer on the Linn DS/DSM

Deezer logo 895px.png
This can now be used on Linn products using firmware Davaar82 (July 2021) or later firmware.
To create and add Deezer tracks to a Linn DS/DSM playlist you require the Linn App
This function is NOT available on the Kazoo or Kinsky Apps
The Deezer is broadcast from the Internet straight to the Linn DS/DSM and you use the Linn App to select and play the Music on the Linn DS/DSM.


Check for Deezer FAQ's with Linn DS/DSM

Linn Songcast

Songcast is the method of transport for streaming STEREO audio data between a Songcast sender, (Linn DS/DSM, Songcast App), and Songcast receivers, (other Linn DS/DSM players listening to that sender DS - multiroom operation.)
The Songcast stream contains the raw unprocessed music stream, the metadata information for the Music playing and timing information.
  • The raw music data is the same data as received by the sending Linn DS. This maintains the same music stream is processed by ALL Linn DS players, (sender and receivers).
    • As this Songcast music stream is untouched this leaves the receiving Linn DS/DSM to do its own volume control.
    • Volume, Space Optimisation and Exakt processing, if used, are all performed as a final process to minimise any digital processing.
  • The timing information is used to ensure that the Linn DS/DSM players are in sync with the music sender.


There is a ! on the front panel of my Linn DS/DSM

There is a speaker setup issue on the Linn DS/DSM Surround Sound Rules



The front panel of the DS is showing a flashing dot or lightening flash and I cannot see the Linn DS with Kazoo or Konfig

This is the Linn DS either in "startup" mode or in "Waiting for Software" mode.

"Startup": The flashing dot is the startup mode trying to connect to you ethernet network. This mode will typically occur when you first apply power to the Linn DS/DSM. This will typically take 30seconds and go into standard use mode.

"Waiting for Software": The lightening flash is the Linn DS/DSM waiting or getting a software update.

If you have any problems getting the Linn DS on an Ethernet network, (dot continuously flashing), try the following options:- Option1

  • Power off the EVERYTHING connected to the Ethernet system, (PC, Printers, DS, Routers/DHCP servers).
  • Leave everything powered off for at least 10seconds.
  • Switch everything back on.
  • Retry the system

You will find that some of the devices in the system get confused and cause system confusion. The power cycling will do a reset of the system and recover most issues.

Option2

  • Use fresh Ethernet cables, (replace existing cables).
  • If the Linn Ds is more than 3M (10ft) from the DHCP/Server. Move the Linn DS right beside the Router/DHCP server and patch using a short Ethernet cable (1M), the Linn DS to the DHCP server/Router
  • Retry the system

Option3

  • Build a totally separate system with only a DHCP/Server and Linn DS.
  • Retry the system

Some networks only have a limited number of DHCP address’s. if you have already connected some PC’s to this system, your Router/DHCP server can remember these devices, (even though no longer connected) and will not allocated these previously assigned IP addresses to newly connected products. So the case of unplugging one device to free up an IP address for the DS to use will NOT work with most Routers/DHCP servers if there are no free DHCP IP addresses available.

This will give a better idea as to what is causing the problem. (98% of the time, this is due to a local network issue).

If you always get the flashing dot then the lightening flash symbol then the Linn DS/DSM needs to be programmed. Check the Konfig Manual > Updates section or contact your Linn Retailer to get assistance.



FAQ on ALL products link

Click HERE for FAQ on ALL products