Linn Account

What is a Linn Account?

This is a user account that will allow the user access to Linn Services.

Within your Linn account you can edit your account details or manage your music systems; your Linn account is accessible from any device, allowing you to manage your music systems from your PC, laptop, tablet or phone.

These services include:

• Linn Account Space Optimisation,
  
• Alexa

How can I access my Linn Account?

You can access your Linn Account HERE

If you do not already have a Linn Account then you can create one by clicking on Sign-up for a Linn account at the bottom of this page.

How do I log into my Linn Account

In Linn App

In Linn App login into your Linn Account

1. Press the in the bottom right of the Linn App.

2. In the Settings Screen, the top section will show what Linn Account you are using.

3. If you are not logged into your Linn Account, then press the Linn Icon and proceed to the Login screen.

If you do not have a Linn Account, then select the "Sign-up for a Linn Account" text.

In Kazoo App

In Kazoo login into your Linn Account

1. Press the click then in the top right of the Kazoo App.

2. In the Settings Screen, the top section will show what Linn Account selection

(You may have to scroll this bar to the left to view the "LINN ACCOUNT" option.

3.If you are not logged into your Linn Account then enter your account details and Log in

How can I ADD/REMOVE Linn Products to my Linn Account?

Using Linn App

1. Make sure that you are on the same ethernet network as your Linn products. (In other words, make sure that you can see your Linn Products in the Linn App)
2. Check that you are logged into your Linn Account by pressing the Linn App settings button. The top of the settings menu will tell you the Linn Account used or show a Linn Account message to log in.

3. After you check, you are logged in

3.1 Click on the Settings > Linn Account Linn icon and "Add/Remove Systems"

3.2 This will show ALL the products on your network, even ones NOT of your Linn account, as well as the products already linked to your Linn Account.

3.3 Hit the + to add the product to your Linn Account

3.4 Hit the - to remove it from the Linn Account. If you are on the same local network as the Linn DS/DSM, this will allow you to remove ANY Linn DS/DSM on this local network from ANY Linn Account

4. Complete

Note

Registering a product does NOT add it to your Linn Account.

Using Kazoo

1. Make sure that you are on the same ethernet network as your Linn products. (In other words make sure that you can see your Linn Products in the Kazoo App)
   
2. Go into the Kazoo App¹ > "Settings" > "Linn Account" and sign in to your Linn Account.
   1. This will show all of the Products that are either on the local network or previously attached to your Linn Account.
      • You can ADD new products to your Account
      • You can REMOVE products from your Account and allow them to be added to another Linn Account
      • This also shows Linn Products on the local network that are attached to other accounts. To release these you must either go the Linn Account to remove them or do a RESTORE via the Konfig app.
3. Complete

Note

Kazoo App¹: Only applies to Kazoo 4.10 onwards (Kazoo 4.8. does not have this function)

Registering a product does NOT add it to your Linn Account.

Airable

is an internet radio playback option on the Linn DS/DSM, (firmware Davaar 86 => ) and allows world-wide radio on the Linn DS/DSM.
Configuration of the Linn DS/DSM, using Manage Systems/Kloud Konfig, allows you to select using either Airable or TuneIn Radio

BBC Radio station will continue to be supported by the Linn DS/DSM products using

Requirements

• Up to date control software:

> iPhone/iPad running Linn App v4.4.9 > (released 2nd Nov 2021) or

> Kazoo (Windows PC / MAC / Android or Apple iPhone/iPad) v4.15.4 > (released 18th May 2022)

• a Linn Account
• Linn DS/DSM with firmware Davaar 86 > or (released 4th Nov 2021)

Configure your Linn DS/DSM for airable Radio

1. Go into Manage systems webpage
2. Select your Linn DS/DSM
3. Select the MUSIC tab
4. Scroll down to RADIO PRESETS PROVIDER and select the required provider.

Your Radio button in Kazoo and Linn App will now show your radio favourites for that Radio provider.

Radio/Pin favourites

uses the Linn Account to save the Preset list.

To add a Station into your Radio presets list:

1. Open Linn App for IOS or Kazoo for Android, PC or Mac

2. Make sure you are logged into your Linn Account within the Linn App/Kazoo (Check HERE for more information.)

3. Select a Linn DSM, (with Airbles radio option selected),

4. In Linn App hit Browse in the bottom option bar, then airable Radio. In Kazoo hit on the top left and select ariable radio

5. Go into the various selection boxes to find your radio station(s)

6. Once you have found a suitable radio station

• press the and enable/disable "airable Radio" - Favourite
• and/or select "Pin radio station" to add this station to a PIN

7.Complete - this station is now added to your Linn Account - Radio presets.

FAQ

• The favourite radio stations are saved to the Linn Account.

• Your Linn DS/DSM is required to be attached to your Linn Account before any radio broadcasts can be selected, Played or add Pre-set to the Linn Radio.
  

• If the Linn DS/DSM is not attached to a Linn Account then this is reported in the Linn App. You are then given the option in the Linn App to add it to your Linn Account.
• On Linn App, "Service Unsupported" typically means that that Linn DS does not have service turned on in Manage Systems/Kloud Konfig, (it will be set to TuneIn). If this HAS been turned on then may may need to refresh this page: This can be done be either quitting and restarting the Linn App or select another Linn DS and go back to your room.

FAQ's

How can I take a Linn DS/DSM off my Linn Account

There are THREE ways to do this:
1. If you are on the same network as the Linn DS/DSM then:

a) go into Kazoo Settings > Linn Account and log in to the Linn Account that currently has the Linn DS/DSM

b) This will give a list of Linn DS/DSM on this network and REMOVE the required Linn DS/DSM.

c) Complete

2. If you do not have access the Linn Account that the Linn DS/DSM is linked to:

a) Open Konfig

b) Goto the ADVANCED tab

c) Select the Linn DS/DSM to be unlinked from the Linn Account and hit the <RESTORE>. This will do a factory reset on the Linn DS/DSM and remove this from the Linn Account.

3. If the Linn DS powered off and is on your Linn Account and you want unlink it from your Account:

a) Open Manage account

b) Select the Linn DS/DSM you want to remove. If the room is OFF (that is, no mains power), the web-page will state that the Room is offline. This page will also give you the option to REMOVE MUSIC ROOM. Select this option to unlink this Linn DS/DSM from your Linn Account.