Template:Konfig:System Recover

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Konfig System recovery

This used to reload a recovery firmware into the Linn DS/DSM. This is ONLY used if the Linn DS is non-functional and told to try this by the Linn Helpline/Support team.
The Linn DS/DSM will require another software update this action to bring it back to the current software.

• Download the latest version of software for your product. If you don't know the software then please contact. Linn Helpline with you Linn DS/DSM serial number.
• Save this .zip file to a known location on your hard drive
• Open Linn Konfig
• Go to the ‘Advanced’ page
• Make sure the Linn DS/DSM/HUB is powered on and connected to the network
• Press the FALLBACK button on the Linn DS/DSM/HUB product
• The DS should appear in Konfig with a lightning symbol beside it
• Click the 'Browse' button beside the Linn DS/DSM/HUB in Konfig
• Locate the .zip file that you just saved and select this
• Select the ‘Device Recovery’ option (this will revert all user settings to factory defaults)
• Click on ‘Update’
• The unit should update successfully
NOTE: On a Mac the downloaded firmware is automatically unzipped by the OS.
To stop this, go into Safari Settings > Preferences > General > uncheck "Open safe files after downloading"