Difference between revisions of "Template:Issues:Networking"

From LinnDocs
Jump to: navigation, search
m
m (Changing to a new router the Linn DS will no longer connect)
 
(5 intermediate revisions by 2 users not shown)
Line 2: Line 2:
 
For a list of some network components you can try, check [[Network_Components|<u>HERE</u>]]<br><br>
 
For a list of some network components you can try, check [[Network_Components|<u>HERE</u>]]<br><br>
  
===Changing to a new Router the Linn DS will no longer connect===
+
===Changing to a new router the Linn DS will no longer connect===
Some new Routers, such as TalkTalk, have network sockets that only support a high speed network (1000-BaseT). The Linn DS will only has has the network components that support 100-BaseT connection. <br>
+
Some new routers, such as <b>Talk Talk</b>, have network sockets that only support 1000-BaseT connections. Linn DS products support a maximum 100-BaseT connection. <br>
Your PC laptop will work on this Router socket as your PC will support 10/100/1000-BaeT connections. The simple solution or test is to add a low-cost network switch that supports (10/100/1000 Base-T connections) such as a Netgear GS205
+
Your PC laptop will work on this router socket as your PC will support 10/100/1000-BaseT connections. The simple solution or test is to add a low-cost network switch that supports 10/100/1000 Base-T connections, such as a Netgear GS205, between the router and the DS.
 +
<br><br>
 +
If you are using a <b>BT Home Hub</b> your BT Smart Hub is automatically set to Mode 1. This can cause some connectivity issue due to "Power saving" mode. We suggest that this is set to Wireless Mode <big><b>3</b></big>
  
 
<br>
 
<br>
  
===Fritzboz not seeing the Linn DS/DSM products ===
+
===Fritzbox not seeing the Linn DS/DSM products ===
  
 
  Fritzbox  reported having issues with Apple broadcasts and losing connections.  
 
  Fritzbox  reported having issues with Apple broadcasts and losing connections.  
Line 24: Line 26:
 
<br><br><br><br><br><br>
 
<br><br><br><br><br><br>
 
<br><br><br><br><br><br>
 
<br><br><br><br><br><br>
 +
 +
===TECHNICOLOR TG799 not seeing Linn DS/DSM products===
 +
<b><u>Technicolor firmware V18.1</u></b> does not see any Linn DS/DSM products. We suspect that your Internet Service Provider has recently upgraded your Router from V17.1 to V18.1.
 +
Please contact your ISP and get them to revert the Technicolor Router back to <u>Firmware V17.1</u>

Latest revision as of 12:07, 30 August 2019

Networking components

For a list of some network components you can try, check HERE

Changing to a new router the Linn DS will no longer connect

Some new routers, such as Talk Talk, have network sockets that only support 1000-BaseT connections. Linn DS products support a maximum 100-BaseT connection.
Your PC laptop will work on this router socket as your PC will support 10/100/1000-BaseT connections. The simple solution or test is to add a low-cost network switch that supports 10/100/1000 Base-T connections, such as a Netgear GS205, between the router and the DS.

If you are using a BT Home Hub your BT Smart Hub is automatically set to Mode 1. This can cause some connectivity issue due to "Power saving" mode. We suggest that this is set to Wireless Mode 3


Fritzbox not seeing the Linn DS/DSM products

Fritzbox  reported having issues with Apple broadcasts and losing connections. 
This appear to be due to the Fritzbox monitoring the LAN sockets and shutting down
anything that is not active and going into Green (power saving) mode.
The manufacturer has reported the following fix:
1. Open a web browser and enter "fritz.box" into the address bar to open the router's
   configuration page
2. Go in to advanced/expert mode, rather than Wizard mode
3. Go to the "System > Energy Monitor > Settings" pane
4. Set the LAN port that the DS is plugged into to be "always active"
5. Click the "Apply" button
click to enlarge



















TECHNICOLOR TG799 not seeing Linn DS/DSM products

Technicolor firmware V18.1 does not see any Linn DS/DSM products. We suspect that your Internet Service Provider has recently upgraded your Router from V17.1 to V18.1.
Please contact your ISP and get them to revert the Technicolor Router back to Firmware V17.1