Fault finding

First time your Linn DS/DSI system has stopped working

In this is the first time your system has stopped working or very rarely stops working, the system products may have got confused. The simple solution is to switch everything off, the switch everything back in a sequence.
1. Remove power from ALL devices connected to the ethernet. (that is switch everything off, NOT STANDBY)
2. Power on the Router/DHCP server
3. Power on any network switches
4. Power on the NAS (if used) and other ethernet devices
5. Power on the Linn DS/DSI
6. Power on your control devices, (PC, iPad, Pronto etc)

This will get the Linn DS/DSI system working again in most cases.

You cannot see your Linn DS/DSI on your control device (PC, iPad etc)

Simple tests

If you cannot see your Linn DS/DSI using your control device, you will need to find out if this;

• A control device issue
• An Ethernet issue, or
• A Linn DS issue

The easiest way to check this, (assuming you have a remote control and internet broadband connected to the Linn DS/DSI).