Exakt Recovery

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What if I have problems updating my Exakt devices?

Don't panic, the update process is safe, so you will always be able to recover your device Equipment needed:

  • Linn DS/DSM using a WIRED LAN, (Wi-Fi can be unreliable)
  • Apple/Android device running Linn App

Normally, your Exakt devices will update seamlessly as part of the standard DS/DSM update process. Procedure:

  • Put the Linn DS/DSM into Standby, wait 30 seconds and bring the Linn DS/DSM out of Standby
  • Open your Linn DS/DSM in Manage Systems . If your Exakt device appears in the GENERAL tab, then the update was successful, and you are done.
  • If this fails, follow the device recovery process below:
    • Replace the current Exakt cables, from Linn DS/DSM to each speaker, with CAT5 or CAT6a cables. DO NOT CAT7, CAT8 or any specialist audio cables
    • Put BOTH your Exakt device and connected DS/DSM into fallback (from the buttons on the back of the devices).
    • Go through the Linn App RECOVERY procedure. Click HERE.
    • After the RECOVER you will have to relink the Linn DS/DSM to your Linn Account.
    • After attaching to your Linn Account, now open Manage Systems and reset your Linn System.