Difference between revisions of "ExaKt Trouble shooting"
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You MUST have at least:<br> | You MUST have at least:<br> | ||
'''LED_0 (Master port)'''- Flashing and <br> | '''LED_0 (Master port)'''- Flashing and <br> | ||
| − | '''LED_1 (Audio Clock) ''' - | + | '''LED_1 (Audio Clock) ''' - ON<br> |
| − | + | '''LED_2 (Slave port)''' - Flashing is you have another 350 Exakt speaker connected to the Slave socket, otherwise OFF<br> | |
| − | ''' | + | '''LED_3 (Software Status)''' - ON <br> |
*If these LED's (LED_0-3) are all OFF and only the FALLBACK (RED) LED is ON: then the speaker is still in Standby. Check that the power to the Exakt speaker/Tunbox is switched on and the product power switch is ON<br><br> | *If these LED's (LED_0-3) are all OFF and only the FALLBACK (RED) LED is ON: then the speaker is still in Standby. Check that the power to the Exakt speaker/Tunbox is switched on and the product power switch is ON<br><br> | ||
| Line 32: | Line 32: | ||
'''LED_0'''(Master Port) | '''LED_0'''(Master Port) | ||
| − | : '''Permanently | + | : '''Permanently OFF''': There is no communications from the Exakt DSM: ''Solution: try a different Exakt Link cable from the Exakt DSM or Exakt Speaker Slave socket'' |
| − | : '''Permanently | + | : '''Permanently ON''': Found by DSM, but no communications yet. |
: '''FLASHING''': '''WORKING''' | : '''FLASHING''': '''WORKING''' | ||
'''LED_1'''(Audio clock) | '''LED_1'''(Audio clock) | ||
| − | : '''Permanently | + | : '''Permanently OFF''': No audio clock detected on the cable, ''Solution: try a different Exakt Link cable from the Exakt DSM '' |
| − | : '''Permanently | + | : '''Permanently ON''': '''WORKING''' |
: '''FLASHING''': No audio clock is not locking, suspect poor cable connection, ''Solution: try a different Exakt Link cable from the Exakt DSM'' | : '''FLASHING''': No audio clock is not locking, suspect poor cable connection, ''Solution: try a different Exakt Link cable from the Exakt DSM'' | ||
'''LED_2'''(Slave Port) | '''LED_2'''(Slave Port) | ||
| − | : '''Permanently | + | : '''Permanently OFF''': '''WORKING''' If Exakt speaker/Tunbox is '''NOT''' connected to the Slave socket |
| − | : '''Permanently | + | : '''Permanently ON''': Slave Exakt Speaker/Tunbox found by this Exakt Speaker/TunbDSM, but no communications yet |
: '''FLASHING''': '''WORKING''' If Slave Exakt Speaker/Tunbox is connected to this Exakt Speaker/Tunbox | : '''FLASHING''': '''WORKING''' If Slave Exakt Speaker/Tunbox is connected to this Exakt Speaker/Tunbox | ||
'''LED_3'''(Software status) | '''LED_3'''(Software status) | ||
| − | : '''Permanently | + | : '''Permanently OFF''': not configured (default settings) |
| − | : '''Permanently | + | : '''Permanently ON''': '''WORKING''' |
: '''FLASHING''': Hardware fault detected within this product | : '''FLASHING''': Hardware fault detected within this product | ||
Revision as of 08:46, 7 March 2014
Contents
Exakt Prerequisites
Exakt Link Wiring
The Exakt system uses twisted cables Category 5 & Category 6.
These cables must comply with Ethernet termination pairing. All 4-pairs are used.
If you have any connection difficulties on the cable, we suggest having them checked with LAN testers
Konfig distances
The distance from the speaker to the wall are from the Front corner of the speaker cabinet, NOT the stand or any other part of the speaker.
We suggest that you generate a drawing with the Room layout and the speaker/listener locations within that room. similar to the diagram on this page
If you contact Linn Products regarding the operation of these Exakt products, please supply a copy of this dimensions/diagram.
Operational issues
Mono Sound from the speakers
If the audio from both speakers is identical we suspect that both speakers are defined as being the same channel. That is, both Left hand channel or both Right hand channel.
Make sure that the Left and Right speakers are defined Here
No Sound from the speakers
If the DSM is playing but no audio from the speaker, check the LED's on the back of the Exakt Tunbok or Exakt Exakt Speakers
You MUST have at least:
LED_0 (Master port)- Flashing and
LED_1 (Audio Clock) - ON
LED_2 (Slave port) - Flashing is you have another 350 Exakt speaker connected to the Slave socket, otherwise OFF
LED_3 (Software Status) - ON
- If these LED's (LED_0-3) are all OFF and only the FALLBACK (RED) LED is ON: then the speaker is still in Standby. Check that the power to the Exakt speaker/Tunbox is switched on and the product power switch is ON
IF YOU HAVE ANY DIFFICULTIES TRY ANOTHER CAT-5 EXAKT LINK CABLE FIRST
LED_0(Master Port)
- Permanently OFF: There is no communications from the Exakt DSM: Solution: try a different Exakt Link cable from the Exakt DSM or Exakt Speaker Slave socket
- Permanently ON: Found by DSM, but no communications yet.
- FLASHING: WORKING
LED_1(Audio clock)
- Permanently OFF: No audio clock detected on the cable, Solution: try a different Exakt Link cable from the Exakt DSM
- Permanently ON: WORKING
- FLASHING: No audio clock is not locking, suspect poor cable connection, Solution: try a different Exakt Link cable from the Exakt DSM
LED_2(Slave Port)
- Permanently OFF: WORKING If Exakt speaker/Tunbox is NOT connected to the Slave socket
- Permanently ON: Slave Exakt Speaker/Tunbox found by this Exakt Speaker/TunbDSM, but no communications yet
- FLASHING: WORKING If Slave Exakt Speaker/Tunbox is connected to this Exakt Speaker/Tunbox
LED_3(Software status)
- Permanently OFF: not configured (default settings)
- Permanently ON: WORKING
- FLASHING: Hardware fault detected within this product
Exakt Device Not Working/Update Failed
If your Exakt device is not working and it does not appear in Konfig, you will need to follow the instructions to perform a device recovery from Konfig.
