ExaKt Trouble shooting

Exakt Prerequisites

Exakt Link Wiring

The Exakt system uses twisted cables Category 5 & Category 6.
These cables must comply with Ethernet termination pairing. All 4-pairs are used.

If you have any connection difficulties on the cable, we suggest having them checked with LAN testers

Konfig distances

The distance from the speaker to the wall are from the Front corner of the speaker cabinet, NOT the stand or any other part of the speaker.

We suggest that you generate a drawing with the Room layout and the speaker/listener locations within that room. similar to the diagram on this page

If you contact Linn Products regarding the operation of these Exakt products, please supply a copy of this dimensions/diagram.

Operational issues

Mono Sound from the speakers

If the audio from both speakers is identical we suspect that both speakers are defined as being the same channel. That is, both Left hand channel or both Right hand channel.
Make sure that the Left and Right speakers are defined Here

No Sound from the speakers

If the DSM is playing but no audio from the speaker, check the LED's on the back of the Exakt Tunbok or Exakt Exakt Speakers

You MUST have at least:
LED_0 (Master port)- Flashing and
LED_1 (Audio Clock) - OFF If you have a second (Slave) Exakt Speaker/Tunbok connected to this device then
LED_2 (Slave port) - Flashing

• If these LED's (LED_0-3) are all OFF and only the FALLBACK (RED) LED is ON: then the speaker is still in Standby. Check that the power to the Exakt speaker/Tunbox is switched on and the product power switch is ON
  
  

IF YOU HAVE ANY DIFFICULTIES TRY ANOTHER CAT-5 EXAKT LINK CABLE FIRST

LED_0(Master Port)

Permanently ON: There is no communications from the Exakt DSM: Solution: try a different Exakt Link cable from the Exakt DSM or Exakt Speaker Slave socket

Permanently OFF: Found by DSM, but no communications yet.

FLASHING: WORKING

LED_1(Audio clock)

Permanently ON: No audio clock detected on the cable, Solution: try a different Exakt Link cable from the Exakt DSM

Permanently OFF: WORKING

FLASHING: No audio clock is not locking, suspect poor cable connection, Solution: try a different Exakt Link cable from the Exakt DSM

LED_2(Slave Port)

Permanently ON: WORKING If Exakt speaker/Tunbox is NOT connected to the Slave socket

Permanently OFF: Slave Exakt Speaker/Tunbox found by this Exakt Speaker/TunbDSM, but no communications yet

FLASHING: WORKING If Slave Exakt Speaker/Tunbox is connected to this Exakt Speaker/Tunbox

LED_3(Software status)

Permanently ON: not configured (default settings)

Permanently OFF: WORKING

FLASHING: Hardware fault detected within this product

Exakt Device Not Working/Update Failed

If your Exakt device is not working and it does not appear in Konfig, you will need to follow the instructions to perform a device recovery from Konfig.