Difference between revisions of "Common Network issues:Home"

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(Common Network issues)
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This page is a guidance only and concerns Products/Software that Linn Products Ltd has no control over.
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== iPad keeps loosing Linn DS/DSM and/or Library ==
 
== iPad keeps loosing Linn DS/DSM and/or Library ==
Setup the Wireless connection (Router/Wireless Access Point) to [http://support.apple.com/kb/HT4199 Apples Recommended settings]
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* Setup the Wireless connection (Router/Wireless Access Point) to [http://support.apple.com/kb/HT4199 Apples Recommended settings] <br>
The key point to Security (WPA2 Personal - AES)
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:The key point to Security (WPA2 Personal - AES)
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* Check stability with a PC
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:: Check the PC connected to the Network using Wifi
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:: & Check the PC with a wired LAN
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:This will tell you if it is an unstable WiFi connection or only links to iPad operation
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:Tools for this diagnosis are shown in [http://docs.linn.co.uk/wiki/index.php/NetworkingApplications Network Applications]
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== iPad/PC connected via WiFi cannot see Linn DS but works on Internet ==
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:Some Routers will allow '''Guest''' WiFi access and allow Wifi connections to access the Internet but not allow the Wireless device to see anything on the LAN. <br>
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:Read the Manual and check your Router is not configured for Guest access. (This is a different setup for every Manufacturer).<br>
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== Any Music streams keep muting when broadcast via WiFi to the Linn DS/DSM ==
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:We have found that some Routers/WAPs do not receive Music streams very well. Devices that we have tested and appear to work in our environment are listed [http://docs.linn.co.uk/wiki/index.php/Multicast_Filtering#Tested_Devices here]<br>
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Note: Different firmware versions may produce different results, so we have included the tested firmware version

Revision as of 08:37, 7 August 2012

This page is a guidance only and concerns Products/Software that Linn Products Ltd has no control over.

iPad keeps loosing Linn DS/DSM and/or Library

The key point to Security (WPA2 Personal - AES)
  • Check stability with a PC
Check the PC connected to the Network using Wifi
& Check the PC with a wired LAN
This will tell you if it is an unstable WiFi connection or only links to iPad operation
Tools for this diagnosis are shown in Network Applications


iPad/PC connected via WiFi cannot see Linn DS but works on Internet

Some Routers will allow Guest WiFi access and allow Wifi connections to access the Internet but not allow the Wireless device to see anything on the LAN.
Read the Manual and check your Router is not configured for Guest access. (This is a different setup for every Manufacturer).

Any Music streams keep muting when broadcast via WiFi to the Linn DS/DSM

We have found that some Routers/WAPs do not receive Music streams very well. Devices that we have tested and appear to work in our environment are listed here

Note: Different firmware versions may produce different results, so we have included the tested firmware version