Device Recovery procedure

Recovery Procedure

• Download the latest version of software for your product from >HERE< (Make sure is hlighlighted to show the full file listing).
• Save this .zip file to a known location on your hard drive
• Open Linn Konfig
• Go to the ‘Advanced’ page
• Make sure the Linn DS/DSM/HUB is powered on and connected to the network
• Press the fallback button on the Linn DS/DSM/HUB product
• The DS should appear in Konfig with a lightning symbol beside it
• Click the 'Browse' button beside the Linn DS/DSM/HUB in Konfig
• Locate the .zip file that you just saved and select this
• Select the ‘Device Recovery’ option (this will revert all user settings to factory defaults)
• Click on ‘Update’
• The unit should update successfully
• If the update fails then contact your Linn retailer for further support

NOTE: On a Mac the downloaded firmware is automatically unzipped by the OS and so the location is a directory, unlike on Windows where the location is the downloaded zip file.
To stop this, go into Safari Settings > Preferences > General > uncheck "Open safe files after downloading"