Difference between revisions of "Fault finding"
(→Check Ethernet validity) |
|||
| Line 24: | Line 24: | ||
# Use the remote control to select the Linn DS/DSI [http://docs.linn.co.uk/wiki/index.php/DS_%26_REM_019#2.29_Radio_Source Radio source] | # Use the remote control to select the Linn DS/DSI [http://docs.linn.co.uk/wiki/index.php/DS_%26_REM_019#2.29_Radio_Source Radio source] | ||
# Continue with the Remote control and select a [http://docs.linn.co.uk/wiki/index.php/DS_%26_REM_019#Playing_audio_and_selecting_presets_from_the_Radio_source Radio station] | # Continue with the Remote control and select a [http://docs.linn.co.uk/wiki/index.php/DS_%26_REM_019#Playing_audio_and_selecting_presets_from_the_Radio_source Radio station] | ||
| − | + | ::* You may have to try a couple of different Radio stations, but wait approx 10seconds before you change station if you get no audio/music. | |
# Adjust the volume of the Linn DS/DSI to a comfortable listening level. <br> | # Adjust the volume of the Linn DS/DSI to a comfortable listening level. <br> | ||
Note: This may take a few seconds to sync with the internet Radio stream. <br><br> | Note: This may take a few seconds to sync with the internet Radio stream. <br><br> | ||
| Line 35: | Line 35: | ||
# Power off the Linn DS/DSI | # Power off the Linn DS/DSI | ||
# Go to the backpanel of the Linn DS/DSI | # Go to the backpanel of the Linn DS/DSI | ||
| − | + | ::* monitor the Ethernet socket lights and power on the Linn DS/DSI | |
| − | + | ::* watch the Etherenet socket lights for approx 30 seconds, | |
| + | :::# if either of these socket lights flash you have a live ethernet connection. | ||
| + | :::# if none of these lights flash, suspect that you have a bad network connection ; this can be caused by lose cable or faulty/power off network device | ||
| + | |||
# Power off the Linn DS/DSI again | # Power off the Linn DS/DSI again | ||
# Now check the Linn DS/DSI front display and power on the Linn DS/DSI | # Now check the Linn DS/DSI front display and power on the Linn DS/DSI | ||
| − | + | ||
| − | + | ::* On the Sneaky DS check the front panel Linn symbol power indicator light/LED | |
| − | * On the Sneaky DS check the front panel Linn symbol power indicator light/LED | + | ::* on the Sekrit DSi check the front panel '''STBY''' light/LED |
| − | * on the Sekrit DSi check the front panel | + | ::* on the remaining Linn DS/DSI check the front panel display for a dot |
| − | * on the | + | : for the first few seconds this light/flashing dot |
| − | |||
Revision as of 12:32, 29 July 2011
Contents
First time your Linn DS/DSI system has stopped working
In this is the first time your system has stopped working or very rarely stops working, the system products may have got confused. The simple solution is to switch everything off, the switch everything back in a sequence.
- Remove power from ALL devices connected to the ethernet. (that is switch everything off, NOT STANDBY)
- Power on the Router/DHCP server
- Power on any network switches
- Power on the NAS (if used) and other ethernet devices
- Power on the Linn DS/DSI
- Power on your control devices, (PC, iPad, Pronto etc)
This will get the Linn DS/DSI system working again in most cases.
You cannot see your Linn DS/DSI on your control device (PC, iPad etc)
Simple tests
If you cannot see your Linn DS/DSI using your control device, you will need to find out if this;
- A control device issue
- An Ethernet issue, or
- A Linn DS issue
The easiest way to check this, (assuming you have a remote control and internet broadband connected to the Linn DS/DSI).
Check the Linn DS/DSI operation
This is to test that the Linn DS/DSI can operate freely, (any control issues may be with the PC/iPad/ etc)
- On the remote control, press the PLAY button. If the Linn DS/DSI starts playing music this Linn DS/DSI is OK and you can ignore the remaining tests in this section.
- Use the remote control to select the Linn DS/DSI Radio source
- Continue with the Remote control and select a Radio station
- You may have to try a couple of different Radio stations, but wait approx 10seconds before you change station if you get no audio/music.
- Adjust the volume of the Linn DS/DSI to a comfortable listening level.
Note: This may take a few seconds to sync with the internet Radio stream.
When the linn DS/DSI is playing Music, then use of remote control and the fact that the Radio is playing confirmes that the Linn DS/DSI is working and the Ethernet is good.
If there is NO audio/music, this may be an issue with the Linn DS/DSI and/or network it is connected to.
Check Ethernet validity
If the Linn DS/DSi is not connected to the system or being granted access to your ethernet system, it will have no operation (although the Sekrit DSI & Majik DSI can be controlled by IR handset, but not play any Internet Radio get an music from the ethernet network).
- Power off the Linn DS/DSI
- Go to the backpanel of the Linn DS/DSI
- monitor the Ethernet socket lights and power on the Linn DS/DSI
- watch the Etherenet socket lights for approx 30 seconds,
- if either of these socket lights flash you have a live ethernet connection.
- if none of these lights flash, suspect that you have a bad network connection ; this can be caused by lose cable or faulty/power off network device
- Power off the Linn DS/DSI again
- Now check the Linn DS/DSI front display and power on the Linn DS/DSI
- On the Sneaky DS check the front panel Linn symbol power indicator light/LED
- on the Sekrit DSi check the front panel STBY light/LED
- on the remaining Linn DS/DSI check the front panel display for a dot
- for the first few seconds this light/flashing dot
