Template:FAQ:Linn App - iPad/iPhone

I have installed the Linn App on my iPhone and I cannot see any Rooms.. or states, "Waiting for Rooms"

1. The first thing to do is QUIT the Linn App, that is, fully close the Linn App and restart it.

This will force a fresh connection and rediscover your Linn DS/DSM products.

2.iPhone/iPad IOS 14.5 firmware and Linn App versions up to Linn App V 4.2.26 has Linn DS/DSM discovery issues. This has been fixed in Linn App 4.2.27 onwards.

2a.

IOS14 has added security settings that may not have been updated to allow the Linn App to see what is on your local network.
This setting for enabling / disabling local access is under your iPhone/iPad
Settings > Privacy & Security > Local Network and the user can toggle OFF>ON the Linn access to the local network.

How to add/remove a media source/Streaming service in the Linn app

1. In the  tab, tap the  settings icon
2. Tap the source you would like to enable/disable.

How to group rooms in the Linn app

Grouping two or more systems together allows the systems to play the same music in perfect synchronisation.

1. Tap the Rooms icon
2. On the Linn DS/DSM you want share, press the  
3. Press the ‘ Group With’ or ‘ Configure Group‘  and select the systems you want to add/remove and tap ‘Group’

How to copy/move Playlists created in Kazoo into Linn App

if you want to move Kazoo My Playlists to Linn App My Playlists then

1. Go into Kazoo My Playlist and load a playlist into your Linn DS/DSM

2. Within Linn App, press the Queue button/tab, this should show the tracks you have just loaded into the Linn DS/DSM from Kazoo My Playlists..

3. On the top right, select Edit

3a: On the top left click on the Select All text/button

3b: Now press the

3c: This will being up a new page and allows you to either "Create a New Playlist" or append to an exsting playlist

If you are creating a new Playlist then enter the new name and hit the Create New

4. Now hit the button to clear the existing Linn DS/DSM playlist.

5: Repeat actions 1-3 until you hvae got all Playlists copied to Linn App

Note

• You can check the Playlists you have created by looking into Browse - My Playlists list
• Make sure that you are logged into your Linn Account on the Linn App, Go into Linn App settings to validate this.

Utilities

Software update the Linn DS/DSM's

    1. Press the  in the bottom right of the Linn App.


    2. Select Software Updates.
     Note: Any number indicates how many updates are available in this system. 


    3. Any Software updates are listed in the next page. 
        A single Update All button to update all the listed Linn DS/DSM's

Restore a Linn DS/DSM to Factory Defaults

Linn App - Restore your Linn DS/DSM to factory settings

1. Click on the button on the Linn DS/DSM listing in Rooms tab.
2. Select System Info
3.. Scroll this up to show the "Factory Reset" message. You may have top scroll up.

3.1Press this message/pop-up 5 times to do a show the button.

4. Press this button to do a Factory reset on this Linn DS/DSM (and rename this room MAIN ROOM)
4. Complete

Product RECOVERY of a Linn DS/DSM

Linn App:Recover store Defaults