Template:LinnApp:System Recovery

Linn App:Device Recovery

This is only valid for Linn DS/DSM that have already been loaded with Davaar 99, or higher, firmware (from approx April 2023). Otherwise use the Konfig procedure.

If, for any reason, the update process has failed, (for example, you have left this UPDATE running for 2hours and the Linn DS appears to be stuck), we would suggest doing the following:

1. Power OFF the Linn DS/DSM

2. Power ON the Linn DS/DSM and press the FALLBACK recessed button on the back of the the Linn DS/DSM.

(This sometime has the FB label beside a recessed button near the Linn DS/DSM Ethernet socket).

This should bring a lightening flash symbol on the Linn DS/DSM display)

3 Now open Linn App, click on the HOME icon and you should now see the System Recovery option

4:Press the > and this will open the product list of products awaiting a RECOVERY.

if no product is listed then either the Linn App is on the wrong network or the Linn DS/DSM is not running Davaar99 or higher firmware. Use Konfig software to recover this Linn DS/DSM.

5: Press the RECOVER button to start the recovery process of this Linn DS/DSM

The button should now state "Recovering" and this may take several minutes to complete.

6.After a few minutes go back to the HOME page, (ignore the recovering button message as this may not have refreshed itself)

Your Linn DS/DSM has been recovered and reset back to factory default setting. I.e. It will be called "Main Room"

Note: Kustom DSM's will not show as a room(s), but are available to be added to your Linn Account in the next step...

7. Within the Linn App go into the Settings

a) Click on the Linn Account

b) click on the Add/Remove products

c) Scroll down the list of products and search for "Main Room" or Kustom DSM. Double check that the serial number listed matches your Linn DS/DSM serial number and hit the + to add it to your Linn account.

8. Proceed to Manage_Systems to rename and setup your Linn DS/DSM