Difference between revisions of "Template:Konfig:System Recover"
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− | This used to reload a recovery firmware into the Linn DS/DSM. This is ONLY used if the Linn DS is non-functional and told to try this by the [https://www.linn.co.uk/support Linn Helpline/Support team].<br> | + | This used to reload a recovery firmware into the older Linn DS/DSM. This is ONLY used if the Linn DS is non-functional and told to try this by the [https://www.linn.co.uk/support Linn Helpline/Support team].<br> |
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The Linn DS/DSM will require another software update this action to bring it back to the current software. | The Linn DS/DSM will require another software update this action to bring it back to the current software. | ||
Revision as of 13:36, 7 July 2023
Konfig System recovery
This used to reload a recovery firmware into the older Linn DS/DSM. This is ONLY used if the Linn DS is non-functional and told to try this by the Linn Helpline/Support team.
The Linn DS/DSM will require another software update this action to bring it back to the current software.
- • Download the latest version of software for your product. If you don't know the software then please contact. Linn Helpline with you Linn DS/DSM serial number.
- • Save this .zip file to a known location on your hard drive
- • Open Linn Konfig
- • Go to the ‘Advanced’ page
- • Make sure the Linn DS/DSM/HUB is powered on and connected to the network
- • Press the FALLBACK button on the Linn DS/DSM/HUB product
- • The DS should appear in Konfig with a lightning symbol beside it
- • Click the 'Browse' button beside the Linn DS/DSM/HUB in Konfig
- • Locate the .zip file that you just saved and select this
- • Select the ‘Device Recovery’ option (this will revert all user settings to factory defaults)
- • Click on ‘Update’
- • The unit should update successfully
- NOTE: On a Mac the downloaded firmware is automatically unzipped by the OS.
- To stop this, go into Safari Settings > Preferences > General > uncheck "Open safe files after downloading"