Difference between revisions of "Template:LinnApp:System Recovery"
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:If, for any reason, the update process has failed, (for example, you have left this UPDATE running for 1-2 hours and the Linn DS appears to be stuck), we would suggest doing the following: | :If, for any reason, the update process has failed, (for example, you have left this UPDATE running for 1-2 hours and the Linn DS appears to be stuck), we would suggest doing the following: | ||
− | :1. Power OFF the Linn DS/DSM and disconnect any | + | :1. Power OFF the Linn DS/DSM and disconnect any EXAKT speakers or Exaktboxes |
[[File:Fallback_Akurate.png|right|link=|350px]] | [[File:Fallback_Akurate.png|right|link=|350px]] | ||
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::b) click on the <b>Add/Remove products.</b> | ::b) click on the <b>Add/Remove products.</b> | ||
::c) Scroll down the list of products and search for "Main Room" or Kustom DSM. Double check that the serial number listed matches your Linn DS/DSM serial number and hit the <B><BIG>+</big></b> to add it to your Linn account.<br> | ::c) Scroll down the list of products and search for "Main Room" or Kustom DSM. Double check that the serial number listed matches your Linn DS/DSM serial number and hit the <B><BIG>+</big></b> to add it to your Linn account.<br> | ||
− | :8. Proceed to <u>[[Manage_Systems]]</u> to rename and set up your Linn DS/DSM | + | :8. Reconnect any Exakt speakers or Exaktboxes if you had disconnected then in step 1. |
+ | :9. Proceed to <u>[[Manage_Systems]]</u> to rename and set up your Linn DS/DSM |
Latest revision as of 08:10, 18 February 2025
Linn App:Device Recovery
This is only valid for Linn DS/DSM that have already been loaded with Davaar 99, or higher, firmware (from approx April 2023).
- If, for any reason, the update process has failed, (for example, you have left this UPDATE running for 1-2 hours and the Linn DS appears to be stuck), we would suggest doing the following:
- 1. Power OFF the Linn DS/DSM and disconnect any EXAKT speakers or Exaktboxes

- 2. Power ON the Linn DS/DSM and press the FALLBACK recessed button on the back of the Linn DS/DSM.
- (This sometime has the FB label beside a recessed button near the Linn DS/DSM Ethernet socket.)
- This should bring a lightening flash symbol on the Linn DS/DSM display.
- 3 Open the Linn App, click on the
icon, this will proceed to the Recovery page
- 4:Press the > icon and this will open the product list of products awaiting a RECOVERY.
- if there is no "System Recovery" option, then either the Linn App is on the wrong network or the Linn DS/DSM is NOT running Davaar99 or higher firmware. Use Konfig software to recover this Linn DS/DSM.
- 5: Press the RECOVER button to start the recovery process of this Linn DS/DSM
- The button should now state "Recovering" and this may take between 5-60 minutes to complete.
- 6. After a few minutes, go back to the HOME page, (ignore the recovering button message as this may not have refreshed itself)
- Your Linn DS/DSM has been recovered and may have been reset back to its factory default setting. I.e. It will be called the "Main Room"
- Note: Kustom DSM's will not show as a room(s), but are available to be added to your Linn Account in the next step...
- 7. Within the Linn App, go into the Settings
- a) Click on the Linn Account.
- b) click on the Add/Remove products.
- c) Scroll down the list of products and search for "Main Room" or Kustom DSM. Double check that the serial number listed matches your Linn DS/DSM serial number and hit the + to add it to your Linn account.
- 8. Reconnect any Exakt speakers or Exaktboxes if you had disconnected then in step 1.
- 9. Proceed to Manage_Systems to rename and set up your Linn DS/DSM