Difference between revisions of "Fault finding"
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== First time your Linn DS/DSI system has stopped working == | == First time your Linn DS/DSI system has stopped working == | ||
In this is the first time your system has stopped working or very rarely stops working, the system products may have got confused. The simple solution is to switch everything off, the switch everything back in a sequence. <br> | In this is the first time your system has stopped working or very rarely stops working, the system products may have got confused. The simple solution is to switch everything off, the switch everything back in a sequence. <br> | ||
| − | + | # Remove power from ALL devices connected to the ethernet. (that is switch everything off, NOT STANDBY) <br> | |
| − | + | # Power on the Router/DHCP server <br> | |
| − | + | # Power on any network switches <br> | |
| − | + | # Power on the NAS (if used) and other ethernet devices <br> | |
| − | + | # Power on the Linn DS/DSI <br> | |
| − | + | # Power on your control devices, (PC, iPad, Pronto etc) | |
This will get the Linn DS/DSI system working again in most cases. | This will get the Linn DS/DSI system working again in most cases. | ||
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====''Check the Linn DS/DSI operation''==== | ====''Check the Linn DS/DSI operation''==== | ||
| + | This is to test that the Linn DS/DSI can operate freely, (any control issues may be with the PC/iPad/ etc)<br><br> | ||
| + | # On the remote control, press the PLAY button. If the Linn DS/DSI starts playing music this Linn DS/DSI is OK and you can ignore the remaining tests in this section. | ||
# Use the remote control to select the Linn DS/DSI [http://docs.linn.co.uk/wiki/index.php/DS_%26_REM_019#2.29_Radio_Source Radio source] | # Use the remote control to select the Linn DS/DSI [http://docs.linn.co.uk/wiki/index.php/DS_%26_REM_019#2.29_Radio_Source Radio source] | ||
# Continue with the Remote control and select a [http://docs.linn.co.uk/wiki/index.php/DS_%26_REM_019#Playing_audio_and_selecting_presets_from_the_Radio_source Radio station] | # Continue with the Remote control and select a [http://docs.linn.co.uk/wiki/index.php/DS_%26_REM_019#Playing_audio_and_selecting_presets_from_the_Radio_source Radio station] | ||
| + | ## You may have to try a couple of different Radio stations, but wait approx 10seconds before you change station if you get no audio/music. | ||
# Adjust the volume of the Linn DS/DSI to a comfortable listening level. <br> | # Adjust the volume of the Linn DS/DSI to a comfortable listening level. <br> | ||
| − | This may take a few seconds to sync with the internet Radio stream, | + | Note: This may take a few seconds to sync with the internet Radio stream. <br><br> |
| + | When the linn DS/DSI is playing Music, then use of remote control and the fact that the Radio is playing confirmes that the Linn DS/DSI is working and the Ethernet is good.<br> | ||
| + | If there is '''NO''' audio/music, this may be an issue with the Linn DS/DSI and/or network it is connected to. Proceed to the Ethernet test section. | ||
Revision as of 10:56, 29 July 2011
Contents
First time your Linn DS/DSI system has stopped working
In this is the first time your system has stopped working or very rarely stops working, the system products may have got confused. The simple solution is to switch everything off, the switch everything back in a sequence.
- Remove power from ALL devices connected to the ethernet. (that is switch everything off, NOT STANDBY)
- Power on the Router/DHCP server
- Power on any network switches
- Power on the NAS (if used) and other ethernet devices
- Power on the Linn DS/DSI
- Power on your control devices, (PC, iPad, Pronto etc)
This will get the Linn DS/DSI system working again in most cases.
You cannot see your Linn DS/DSI on your control device (PC, iPad etc)
Simple tests
If you cannot see your Linn DS/DSI using your control device, you will need to find out if this;
- A control device issue
- An Ethernet issue, or
- A Linn DS issue
The easiest way to check this, (assuming you have a remote control and internet broadband connected to the Linn DS/DSI).
Check the Linn DS/DSI operation
This is to test that the Linn DS/DSI can operate freely, (any control issues may be with the PC/iPad/ etc)
- On the remote control, press the PLAY button. If the Linn DS/DSI starts playing music this Linn DS/DSI is OK and you can ignore the remaining tests in this section.
- Use the remote control to select the Linn DS/DSI Radio source
- Continue with the Remote control and select a Radio station
- You may have to try a couple of different Radio stations, but wait approx 10seconds before you change station if you get no audio/music.
- Adjust the volume of the Linn DS/DSI to a comfortable listening level.
Note: This may take a few seconds to sync with the internet Radio stream.
When the linn DS/DSI is playing Music, then use of remote control and the fact that the Radio is playing confirmes that the Linn DS/DSI is working and the Ethernet is good.
If there is NO audio/music, this may be an issue with the Linn DS/DSI and/or network it is connected to. Proceed to the Ethernet test section.
