Difference between revisions of "Template:FAQ:Linn App - iPad/iPhone"

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m (Product RECOVERY of a Linn DS/DSM)
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:1. The first thing to do is QUIT the Linn App, that is, fully close the Linn App and restart it.
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:* The first thing to do is QUIT the Linn App, that is, fully close the Linn App and restart it.
 
:This will force a fresh connection and rediscover your Linn DS/DSM products.
 
:This will force a fresh connection and rediscover your Linn DS/DSM products.
  
  
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====Log into your Linn Account====
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{{LinnApp:Login_to_Linn Account}}
  
:2.<big><b><u>iPhone/iPad IOS 14.5 firmware</u></b> and Linn App versions up to <u><b>Linn App V 4.2.26</b></u> has Linn DS/DSM discovery issues. This has been fixed in Linn App 4.2.27 onwards.</big>
 
  
:::2a.
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====Add/Remove products from your Linn Account====
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===Using [[Linn_App_Manual|<u>Linn App</U>]]===
IOS14 has added security settings that may not have been updated to allow the Linn App to see what is on your local network.<br>
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{{:LinnApp:Manage_systems}}
This setting for enabling / disabling local access is under your iPhone/iPad <br><b>Settings > Privacy & Security > Local Network </b> and the user can toggle OFF>ON the <b>Linn</b> access to the local network.<br>
 
  
 
[[image:Linn App Local Network.jpg|300px|centre]] <span style="padding-left:5px; font-size:130%; font-weight:bold;"></span></div>
 
  
 
====How to add/remove a media source/Streaming service in the Linn app====
 
====How to add/remove a media source/Streaming service in the Linn app====

Revision as of 14:51, 31 May 2024

I have installed the Linn App on my iPhone and I cannot see any Rooms.. or states, "Waiting for Rooms"

  • The first thing to do is QUIT the Linn App, that is, fully close the Linn App and restart it.
This will force a fresh connection and rediscover your Linn DS/DSM products.


Log into your Linn Account

LinnAppLALogin1.png

In Linn App login into your Linn Account

1. Press the LinnAppMoreButton.png in the bottom right of the Linn App.


2. In the Settings Screen, the top section will show what Linn Account you are using.


3. If you are not logged into your Linn Account, then press the Linn Icon and proceed to the Login screen.
If you do not have a Linn Account, then select the "Sign-up for a Linn Account" text.






Add/Remove products from your Linn Account

Using Linn App

1. Make sure that you are on the same ethernet network as your Linn products. (In other words, make sure that you can see your Linn Products in the Linn App)
2. Check that you are logged into your Linn Account by pressing the Linn App settings button. The top of the settings menu will tell you the Linn Account used or show a Linn Account message to log in.

3. After you check, you are logged in

3.1 Click on the Settings > Linn Account Linn icon and "Add/Remove Systems"
3.2 This will show ALL the products on your network, even ones NOT of your Linn account, as well as the products already linked to your Linn Account.
3.3 Hit the + to add the product to your Linn Account
3.4 Hit the - to remove it from the Linn Account. If you are on the same local network as the Linn DS/DSM, this will allow you to remove ANY Linn DS/DSM on this local network from ANY Linn Account


4. Complete

LA.Add.Remove.products.png
Note
Registering a product does NOT add it to your Linn Account.


How to add/remove a media source/Streaming service in the Linn app

1. In the LinnApp Explore button.png tab, tap the LinnApp Settings Gear.png settings icon
2. Tap the source you would like to enable/disable.

How to group rooms in the Linn app

Grouping two or more systems together allows the systems to play the same music in perfect synchronisation.

1. Tap the Rooms icon
2. On the Linn DS/DSM you want share, press the LinnApp 3Dots.png 
3. Press the ‘LinnApp Songcast icon.png Group With’ or ‘LinnApp Songcast icon.png Configure Group‘  and select the systems you want to add/remove and tap ‘Group’

How to copy/move Playlists created in Kazoo into Linn App

if you want to move Kazoo My Playlists to Linn App My Playlists then

1. Go into Kazoo My Playlist and load a playlist into your Linn DS/DSM
2. Within Linn App, press the Queue button/tab, this should show the tracks you have just loaded into the Linn DS/DSM from Kazoo My Playlists..
3. On the top right, select Edit
3a: On the top left click on the Select All text/button
3b: Now press the Add To Playlist icon.png
3c: This will being up a new page and allows you to either "Create a New Playlist" or append to an exsting playlist
If you are creating a new Playlist then enter the new name and hit the Create New
4. Now hit the Remove.png button to clear the existing Linn DS/DSM playlist.
5: Repeat actions 1-3 until you hvae got all Playlists copied to Linn App
Note
  • You can check the Playlists you have created by looking into Browse - My Playlists list
  • Make sure that you are logged into your Linn Account on the Linn App, Go into Linn App settings to validate this.





Utilities

Software update the Linn DS/DSM's
LinnApp More SWUP.png


    1. Press the LinnAppMoreButton.png in the bottom right of the Linn App.
    2. Select Software Updates.      Note: Any number indicates how many updates are available in this system.
    3. Any Software updates are listed in the next page.      A single Update All button to update all the listed Linn DS/DSM's






Restore a Linn DS/DSM to Factory Defaults
Linn App - Restore your Linn DS/DSM to factory settings

1. Click on the LinnApp 3Dots.png button on the Linn DS/DSM listing in Rooms tab.
2. Select System Info
3.. Scroll this up to show the "Factory Reset" message. You may have top scroll up.

3.1Press this message/pop-up 5 times to do a show the LinnApp FactoryDefaultSystem.png button.

4. Press this LinnApp FactoryDefaultSystem.png button to do a Factory reset on this Linn DS/DSM (and rename this room MAIN ROOM)
4. Complete

LinnApp FacDef6.png