Difference between revisions of "TroubleShooting:Selekt DSM"

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<!--==Selekt DSM issues==--->
 
<!--==Selekt DSM issues==--->
 
===Selekt DSM does not produce any sound from the cartridge(s)===
 
===Selekt DSM does not produce any sound from the cartridge(s)===
:If this is a fresh installation or you have added/changed an Selekt cartridge configuration the check you have NOT using BOTH [[#SELEKT_ORGANIK_DAC_MODULE|Organik DACs]] AND [[#SELEKT_KATALYST_DAC_MODULE|Katalyst]] or [[#SELEKT_STANDARD_DAC_MODULE|Standard]] DAC's. The Selekt cartridges can ONLY be:
+
====Check Selekt configuration====
;:* <b><i>ALL</i></b> [[#SELEKT_ORGANIK_DAC_MODULE|<u>Organik DACs</u>]] or  
+
:*If this is a fresh installation or you have added/changed an Selekt cartridge configuration the check:
;:*  A mixture of [[#SELEKT_KATALYST_DAC_MODULE|<u>Katalyst</u>]] or [[#SELEKT_STANDARD_DAC_MODULE|<u>Standard</u>]] DAC's
+
 
;:A mixture of [[#SELEKT_ORGANIK_DAC_MODULE|<u>Organik DACs</u>]] AND [[#SELEKT_KATALYST_DAC_MODULE|<u>Katalyst</u>]] or [[#SELEKT_STANDARD_DAC_MODULE|<u>Standard</u>]] DAC's will produce NO sound and give a front panel warning of Configuration error.
+
::<b>DAC Modules:</b>You have NOT using fitted BOTH [[#SELEKT_ORGANIK_DAC_MODULE|Organik DACs]] AND [[#SELEKT_KATALYST_DAC_MODULE|Katalyst]] or [[#SELEKT_STANDARD_DAC_MODULE|Standard]] DAC's. The Selekt cartridges can ONLY be:
<br><br>
+
;:::* <b><i>ALL</i></b> [[#SELEKT_ORGANIK_DAC_MODULE|<u>Organik DACs</u>]] or  
;If you have the correct orientation of DAC's, see above, then using <u>{{Plain link | url=https://www.linn.co.uk/uk/support/software-apps | name=Konfig App }}</u>
+
;:::*  A mixture of [[#SELEKT_KATALYST_DAC_MODULE|<u>Katalyst</u>]] or [[#SELEKT_STANDARD_DAC_MODULE|<u>Standard</u>]] DAC's
 +
;::A mixture of [[#SELEKT_ORGANIK_DAC_MODULE|<u>Organik DACs</u>]] AND [[#SELEKT_KATALYST_DAC_MODULE|<u>Katalyst</u>]] or [[#SELEKT_STANDARD_DAC_MODULE|<u>Standard</u>]] DAC's will produce NO sound and give a front panel warning of Configuration error.
 +
<br>
 +
 
 +
{{Backpanel:Selekt DSM - Cartridge number| {{TAB4}}{{TAB4}}| * }}
 +
<br><br><br>
 +
;*If you have the correct orientation of DAC's and cartridge position, see above, then using <u>{{Plain link | url=https://www.linn.co.uk/uk/support/software-apps | name=Konfig App }}</u>
 
<p>
 
<p>
 
:1. Make sure that your Selekt DSM is powered on and connected to a network with internet access.
 
:1. Make sure that your Selekt DSM is powered on and connected to a network with internet access.

Revision as of 10:54, 14 November 2022

Selekt DSM does not produce any sound from the cartridge(s)

Check Selekt configuration

  • If this is a fresh installation or you have added/changed an Selekt cartridge configuration the check:
DAC Modules:You have NOT using fitted BOTH Organik DACs AND Katalyst or Standard DAC's. The Selekt cartridges can ONLY be:
A mixture of Organik DACs AND Katalyst or Standard DAC's will produce NO sound and give a front panel warning of Configuration error.


Selekt Cartridge number.png



         * Cartridge(s) must be fitted on the order;
        Slot#1 the first cartridge,
        Slot#2 for the second cartridge, if required and
        Slot#3 for the third cartridge, if required.








  • If you have the correct orientation of DAC's and cartridge position, see above, then using Konfig App

1. Make sure that your Selekt DSM is powered on and connected to a network with internet access.
2. In Konfig, select your DSM and go into the   Exakt   or Speakers tab.
a) In the Speakers configuration box, click on the FALLBACK button. This will put the Selekt backplane into fallback mode.
b) After a few moments, a RESTORE button should appear in the Speakers configuration box. Press this RESTORE button.
i) If the RESTORE button does not appear after 60seconds then quit Konfig.
ii) Re-open Konfig and go back the   Exakt   or Speakers tab. The RESTORE button should now be visible. Press this RESTORE button.
c) Let it go through the programming steps (there's a progress indicator at the bottom of screen).
3. When it's finished:
a) Power cycle the Selekt (Do NOT use the Reboot option in Konfig).
b) Set up the speaker info and see if normal operation has returned.
c) If not, please contact Linn Helpline.