Difference between revisions of "TroubleShooting:Selekt DSM"

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m (Selekt DSM does not produce any sound from the cartridge(s))
m (Selekt DSM does not produce any sound from the cartridge(s))
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<!--==Selekt DSM issues==--->
 
<!--==Selekt DSM issues==--->
 
===Selekt DSM does not produce any sound from the cartridge(s)===
 
===Selekt DSM does not produce any sound from the cartridge(s)===
;Using Konfig
+
:If this is a fresh installation or you have added/changed an Selekt cartridge configuration the check you have NOT using BOTH [[#SELEKT_ORGANIK_DAC_MODULE|Organik DACs]] AND [[#SELEKT_KATALYST_DAC_MODULE|Katalyst]] or [[#SELEKT_STANDARD_DAC_MODULE|Standard]] DAC's. The Selekt cartridges can ONLY be:
 +
;:* <b><i>ALL</i></b> [[#SELEKT_ORGANIK_DAC_MODULE|<u>Organik DACs</u>]] or
 +
;:*  A mixture of [[#SELEKT_KATALYST_DAC_MODULE|<u>Katalyst</u>]] or [[#SELEKT_STANDARD_DAC_MODULE|<u>Standard</u>]] DAC's
 +
;:A mixture of [[#SELEKT_ORGANIK_DAC_MODULE|<u>Organik DACs</u>]] AND [[#SELEKT_KATALYST_DAC_MODULE|<u>Katalyst</u>]] or [[#SELEKT_STANDARD_DAC_MODULE|<u>Standard</u>]] DAC's will produce NO sound.
 +
<br><br>
 +
;If you have the correct orientation of DAC's, see above, then using Konfig
 
:1. Make sure that your Selekt DSM is powered on and connected to a network with internet access.
 
:1. Make sure that your Selekt DSM is powered on and connected to a network with internet access.
 
:2. In Konfig, select your DSM and go into the {{border|<b>&nbsp;&nbsp;Exakt&nbsp;&nbsp;</b>|width=2px| style2=padding:3px |color=#696969}} or {{border|<b>Speakers</b>|width=2px| style2=padding:3px |color=#696969}} tab.
 
:2. In Konfig, select your DSM and go into the {{border|<b>&nbsp;&nbsp;Exakt&nbsp;&nbsp;</b>|width=2px| style2=padding:3px |color=#696969}} or {{border|<b>Speakers</b>|width=2px| style2=padding:3px |color=#696969}} tab.

Revision as of 06:43, 27 October 2022

Selekt DSM does not produce any sound from the cartridge(s)

If this is a fresh installation or you have added/changed an Selekt cartridge configuration the check you have NOT using BOTH Organik DACs AND Katalyst or Standard DAC's. The Selekt cartridges can ONLY be:
A mixture of Organik DACs AND Katalyst or Standard DAC's will produce NO sound.



If you have the correct orientation of DAC's, see above, then using Konfig
1. Make sure that your Selekt DSM is powered on and connected to a network with internet access.
2. In Konfig, select your DSM and go into the   Exakt   or Speakers tab.
a) In the Speakers configuration box, click on the FALLBACK button. This will put the Selekt backplane into fallback mode.
b) After a few moments, a RESTORE button should appear in the Speakers configuration box. Press this RESTORE button.
c) Let it go through the programming steps (there's a progress indicator at the bottom of screen).
3. When it's finished:
a) Power cycle the Selekt (Do NOT use the Reboot option in Konfig).
b) Set up the speaker info and see if normal operation has returned.
c) If not, please contact Linn Helpline.