Template:FAQ:Window 7 & upto iMac OSX 10.10 FAQ

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When I open up Kazoo I cannot see any Rooms/DS's

  • Check the Kazoo Settings > Subnet are set to the same network as your Linn DS. (typically these are 192.168.***.***).
  • Also on your Windows PC
    • Go into "Settings" > "Network & Internet" > "Change Connection properties"
    • Check that “Make this PC discoverable” is turned ON


Kazoo freezing/hanging on Windows PC

There have been reports that Kazoo keeps freezing/hanging and to get control back you have to quit Kazoo and restart it. This is because Windows is putting the network connection into sleep mode without telling Kazoo and causing poor communication.
  • One way to stop this is to go into Device Manager (right click the Windows icon),
  • Click on the “Network Adaptors”,
  • then the “Power Management” tab and DISABLE the “Allow computer to turn off this device to save power”


When I do a Qobuz search report "There was a problem retrieving your content"

This is due to Qobuz changing its search protocols.
Nothing can be done with this version of Kazoo as the software libraries are obsolete, ( due to the PC/MAC operating system updates). We recommend updating the latest verison of Kazoo and, if required, updating you PC/MAC operating system to a current supported verison operating system.

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