Konfig Manual

Introduction

Konfig provides advanced configuration of a Linn DS, notification and updating of a Linn DS to the latest firmware, restoring Linn DS settings back to factory defaults and manual updating of a Linn DS firmware.

Installation

System Requirements

Windows

• Windows XP with Service Pack 3 or later version of Windows
• IE7 or later
• 32 or 64-bit hardware

Mac

• Mac OS X Snow Leopard 10.6.8 or later
• 32 or 64-bit hardware

Installing

Windows

• Download the installer from the download page
• Double click the downloaded .exe file
• Follow the on screen instructions in the installer program

Mac

• Download the .pkg file from the download page
• Double click the downloaded .pkg file
• Follow the on screen instructions in the installer program

Uninstalling

Windows

• Open the Windows Control Panel and double click "Programs and Features"
• Select "Konfig" in the list of programs and click the "Uninstall" button
• Follow the on screen instructions in the uninstall window

Mac

• Using Finder drag the Konfig icon from Applications/Konfig to the waste bin

Updating

Konfig for Mac and Windows will automatically check for new software updates. Checking for available updates can also be performed manually as described below. Alternatively, Konfig can be updated by manually downloading the installation packages from the download page and installing them using the method described in the Installing section above.

Operation

Konfig has four main views, Configuration, Updates, Diagnostics, and Advanced

Configuration

Click the Show Devices button to slide a list of available devices in from the left. Selecting a device from the list will show it's configuration page in the right hand pane.

A Linn device's configuration page will only show in the right hand pane if the device is running firmware version Davaar 9 (4.9.4) or later. If your Linn device is running firmware version less that Davaar 9 (4.9.4), Konfig will provide a link to allow you to open the configuration page in your default browser.

Linn Preamplifier, Volume, Delay modes, Songcast, Net-Aux and HDMI settings

Click here for Sources configuration page

Songcast Sender

Click here for Songcast Sender page

Updates

The Updates tab indicates the number of Linn devices that currently have a newer software version available, as shown in the screenshot above.

Each device that has an update available will be in the list of updatable devices. Each device has information about the update version available as well as a link to the release notes.

To update a device click the 'Update' button. If you have more than one devices to update you can click the 'Update All' button to update all the devices at the same time.

If you updated a device to beta software and then decide you want to go back to the latest stable release you just need to un-click the Participate in beta program option, return to the Updates page and update the desired device.

Diagnostics

The Diagnostics tab indicates the number of Linn devices that currently have crash data available to send to Linn, as shown in the screenshot above.

To send the crash data from a device to Linn click the 'Send' button. If you have more than one device with crash data you can click the 'Send All' button.

If you do not wish to send the crash data for a device you can click the 'Ignore' button and you will not be notified about crash data until the device crashes again. If you want to ignore crash data from all the listed devices you can click the 'Ignore All' button.

NOTE: No personal information is sent to Linn as a result of sending crash data to Linn.

Advanced

The Advanced page allows a user to restore a Linn device back to the original factory settings. It also allows a user to manually updating a Linn device's firmware to a locally stored firmware bundle.

Restore Factory Settings

Click the 'Restore' button associated with the desired Linn device to start the process of restoring the Linn device to its factory default settings.

Updating Linn Device Firmware

First download the desired firmware from here.

Next enter the firmware's downloaded location into the text field associated with the desired Linn device, e.g. On Windows, C:\Users\<username>\Desktop\KlimaxDsm_4.7.5.zip and on Mac, /Users/<username>/Desktop/S08500116.

NOTE: On Mac the downloaded firmware is automatically unzipped by the OS and so the location is a directory unlike on Windows where the location is the downloaded zip file.

After entering the firmware's location click the 'Update' button to start the process of updating the Linn device's firmware.

Device Recovery

This option should only be used if your are having problems updating your Linn DS through the standard methods, i.e. automatically through the Update page or manually as described in the previous section.

After a 'Device Recovery' update has been performed any Linn device settings changed by the user will be set back to factory defaults.

Settings

Application Updates

Automatic update checks

Whether Konfig automatically checks for newer versions of Konfig.

Participate in beta program

Whether Konfig automatically checks for beta releases of Konfig.

Check For Updates

Force Konfig to check for newer versions of Konfig, taking into account whether 'Participate in beta program' is checked.

Device Updates

Participate in beta program

Whether Konfig automatically checks for beta releases of firmware for available Linn devices.

Diagnostics

Automatically send DS crash information to Linn

Whether to automatically send Linn device crash information to Linn for analysis (recommended to be checked).

NOTE: No personal information is sent to Linn as a result of this option being checked.

Privacy

Send anonymous usage data to Linn

Whether to allow Konfig to send anonymous usage data to Linn for analysis (recommended to be checked).

NOTE: No personal information is sent to Linn as a result of this option being checked.

Network

Which network to use to locate Linn DSs.

Troubleshooting

After the software update the Linn DS is not working correctly or losing settings

This can be due to a configuration conflict with the last software version:

• From Konfig, under the Advanced page, select your DS
• Select the RESTORE button, this will reset the Linn DS back its factory defaults
• Reconfigure your DS to your preferred setting. (As this is configuration is performed in the same software version this should remove any previous conflicts).

Where is the manual for the previous releases of Konfig?

The old Konfig manual has moved to here

What if I have problems updating?

Don't panic, the update process is safe, so you will always be able to recover your device

• Restart Konfig. If your device reports the expected version, the update was successful and you are done.
• If your device does not report the expected version, retry the update process (if you were updating over wireless try updating over a wired connection).
• If this fails, power cycle your device and try again
• If this fails, put your device into fallback (from the button on the back of the device) and try again
• If this fails, perform the device recovery process as below (only to be used in scenarios where device is not recoverable using the methods listed above)
• Push the fallback button on device (should see lightning symbol or fast flashing led)
• Download the latest firmware for your device type (zip file) directly from here.
• From Konfig, under the Advanced page, enter the downloaded firmware location for your Linn device (will be in reprogram mode)
• Check the 'Device Recovery' option
• Click Update (NOTE: this will restore all settings to factory defaults)

What if I want to revert to older versions of firmware?

We only support the latest firmware release and do not recommend running old firmware on any Linn DS.

We only archive released versions of firmware.

• Put your device into fallback mode from the button on the back of the device
• Download and install the compatible version of Konfig from the release download site (i.e. Cara Konfig if you are reverting to Cara firmware, Davaar for Davaar, etc)
• Download the version of firmware (zip file) you wish to use from the release download site (only firmware for your device model will work)
• From Konfig, under the Advanced page, enter the downloaded firmware location for your Linn device

Keep in mind, only compatible control points will work with your device (i.e. Cara with Cara, Davaar with Davaar, etc)

Known Issues

If you start Konfig and only get a white screen or only shows toolbar with no "Show devices" button

1. Go into Internet Explorer - Tools - Internet options

2. Select Security

a) If "Internet" Security is High, reduce this to Medium High

b) now select "Local Internet" icon

c) If "Local Internet" Security is High, reduce this to Medium High

3. OK out of this & restart Konfig

After the update some PC/MAC cannot find any Linn DS/DSM products

Do the following procedure:

1. If you are using Norton Anti-virus, make sure that the new Konfig is added an exception

2. Restart your PC/MAC and retry Konfig 10

a) Press the SHOW DEVICES button

b) If a number appears beside the Updates tab (top of Konfig screen,

i) Press the Updates tab and press UPDATE beside your Linn DS/DSM name

ii) Wait until he update is finished and Press the SHOW DEVICES button. Your DS should now appear.

If your Linn DS/DSM is not listed

3. Press the ADVANCED tab and see if your Linn DS/DSM is listed here

If neither of these two options work

Follow the Konfig 10 diagnostics