Difference between revisions of "TroubleShooting:Selekt DSM"
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;:A mixture of [[#SELEKT_ORGANIK_DAC_MODULE|<u>Organik DACs</u>]] AND [[#SELEKT_KATALYST_DAC_MODULE|<u>Katalyst</u>]] or [[#SELEKT_STANDARD_DAC_MODULE|<u>Standard</u>]] DAC's will produce NO sound and give a front panel warning of Configuration error. | ;:A mixture of [[#SELEKT_ORGANIK_DAC_MODULE|<u>Organik DACs</u>]] AND [[#SELEKT_KATALYST_DAC_MODULE|<u>Katalyst</u>]] or [[#SELEKT_STANDARD_DAC_MODULE|<u>Standard</u>]] DAC's will produce NO sound and give a front panel warning of Configuration error. | ||
<br><br> | <br><br> | ||
− | ;If you have the correct orientation of DAC's, see above, then using Konfig | + | ;If you have the correct orientation of DAC's, see above, then using <u>{{Plain link | url=https://www.linn.co.uk/uk/support/software-apps | name=Konfig App }}</u> |
<p> | <p> | ||
:1. Make sure that your Selekt DSM is powered on and connected to a network with internet access. | :1. Make sure that your Selekt DSM is powered on and connected to a network with internet access. |
Revision as of 09:32, 4 November 2022
Selekt DSM does not produce any sound from the cartridge(s)
- If this is a fresh installation or you have added/changed an Selekt cartridge configuration the check you have NOT using BOTH Organik DACs AND Katalyst or Standard DAC's. The Selekt cartridges can ONLY be:
- ALL Organik DACs or
- A mixture of Katalyst or Standard DAC's
- A mixture of Organik DACs AND Katalyst or Standard DAC's will produce NO sound and give a front panel warning of Configuration error.
- If you have the correct orientation of DAC's, see above, then using Konfig App
- 1. Make sure that your Selekt DSM is powered on and connected to a network with internet access.
- 2. In Konfig, select your DSM and go into the Exakt or Speakers tab.
- a) In the Speakers configuration box, click on the FALLBACK button. This will put the Selekt backplane into fallback mode.
- b) After a few moments, a RESTORE button should appear in the Speakers configuration box. Press this RESTORE button.
- i) If the RESTORE button does not appear after 60seconds then quit Konfig.
- ii) Re-open Konfig and go back the Exakt or Speakers tab. The RESTORE button should now be visible. Press this RESTORE button.
- c) Let it go through the programming steps (there's a progress indicator at the bottom of screen).
- 3. When it's finished:
- a) Power cycle the Selekt (Do NOT use the Reboot option in Konfig).
- b) Set up the speaker info and see if normal operation has returned.
- c) If not, please contact Linn Helpline.