Difference between revisions of "TroubleShooting:Selekt DSM"
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<!--==Selekt DSM issues==---> | <!--==Selekt DSM issues==---> | ||
===Selekt DSM does not produce any sound from the cartridge(s)=== | ===Selekt DSM does not produce any sound from the cartridge(s)=== | ||
− | ; | + | :If this is a fresh installation or you have added/changed an Selekt cartridge configuration the check you have NOT using BOTH [[#SELEKT_ORGANIK_DAC_MODULE|Organik DACs]] AND [[#SELEKT_KATALYST_DAC_MODULE|Katalyst]] or [[#SELEKT_STANDARD_DAC_MODULE|Standard]] DAC's. The Selekt cartridges can ONLY be: |
+ | ;:* <b><i>ALL</i></b> [[#SELEKT_ORGANIK_DAC_MODULE|<u>Organik DACs</u>]] or | ||
+ | ;:* A mixture of [[#SELEKT_KATALYST_DAC_MODULE|<u>Katalyst</u>]] or [[#SELEKT_STANDARD_DAC_MODULE|<u>Standard</u>]] DAC's | ||
+ | ;:A mixture of [[#SELEKT_ORGANIK_DAC_MODULE|<u>Organik DACs</u>]] AND [[#SELEKT_KATALYST_DAC_MODULE|<u>Katalyst</u>]] or [[#SELEKT_STANDARD_DAC_MODULE|<u>Standard</u>]] DAC's will produce NO sound. | ||
+ | <br><br> | ||
+ | ;If you have the correct orientation of DAC's, see above, then using Konfig | ||
:1. Make sure that your Selekt DSM is powered on and connected to a network with internet access. | :1. Make sure that your Selekt DSM is powered on and connected to a network with internet access. | ||
:2. In Konfig, select your DSM and go into the {{border|<b> Exakt </b>|width=2px| style2=padding:3px |color=#696969}} or {{border|<b>Speakers</b>|width=2px| style2=padding:3px |color=#696969}} tab. | :2. In Konfig, select your DSM and go into the {{border|<b> Exakt </b>|width=2px| style2=padding:3px |color=#696969}} or {{border|<b>Speakers</b>|width=2px| style2=padding:3px |color=#696969}} tab. |
Revision as of 06:43, 27 October 2022
Selekt DSM does not produce any sound from the cartridge(s)
- If this is a fresh installation or you have added/changed an Selekt cartridge configuration the check you have NOT using BOTH Organik DACs AND Katalyst or Standard DAC's. The Selekt cartridges can ONLY be:
- ALL Organik DACs or
- A mixture of Katalyst or Standard DAC's
- A mixture of Organik DACs AND Katalyst or Standard DAC's will produce NO sound.
- If you have the correct orientation of DAC's, see above, then using Konfig
- 1. Make sure that your Selekt DSM is powered on and connected to a network with internet access.
- 2. In Konfig, select your DSM and go into the Exakt or Speakers tab.
- a) In the Speakers configuration box, click on the FALLBACK button. This will put the Selekt backplane into fallback mode.
- b) After a few moments, a RESTORE button should appear in the Speakers configuration box. Press this RESTORE button.
- c) Let it go through the programming steps (there's a progress indicator at the bottom of screen).
- 3. When it's finished:
- a) Power cycle the Selekt (Do NOT use the Reboot option in Konfig).
- b) Set up the speaker info and see if normal operation has returned.
- c) If not, please contact Linn Helpline.