Difference between revisions of "Template:FAQ:Kazoo - iPad/iPhone"
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− | + | ===Linn DS disappearing=== | |
'''IOS 11.4.1''' update has been reported causing general issues with Wifi connections, this is not only with Linn DS but with anything using Wifi.<br> | '''IOS 11.4.1''' update has been reported causing general issues with Wifi connections, this is not only with Linn DS but with anything using Wifi.<br> | ||
If you go into iPod/iPhone settings > Wi-Fi and switch OFF Wifi for a few seconds then switch Wifi back on then Kazoo will then find your Linn DS/DSM's. | If you go into iPod/iPhone settings > Wi-Fi and switch OFF Wifi for a few seconds then switch Wifi back on then Kazoo will then find your Linn DS/DSM's. | ||
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+ | ====Black screen only on Kazoo App==== | ||
+ | :If you are only getting a black screen do a hard reset of the iPad: | ||
+ | :: Press and HOLD BOTH the POWER button and the HOME button until the Apple icon appears | ||
+ | : If you have previously done a software update without fully shutting down the previous version of the Kazoo app (double press the HOME button, select the Kazoo app and slide up to quit), then the original version of the Kazoo app may be running in background while you are trying to run the new version. The hard reset will normally fix this black screen. |
Revision as of 15:03, 11 October 2018
Linn DS disappearing
IOS 11.4.1 update has been reported causing general issues with Wifi connections, this is not only with Linn DS but with anything using Wifi.
If you go into iPod/iPhone settings > Wi-Fi and switch OFF Wifi for a few seconds then switch Wifi back on then Kazoo will then find your Linn DS/DSM's.
Black screen only on Kazoo App
- If you are only getting a black screen do a hard reset of the iPad:
- Press and HOLD BOTH the POWER button and the HOME button until the Apple icon appears
- If you have previously done a software update without fully shutting down the previous version of the Kazoo app (double press the HOME button, select the Kazoo app and slide up to quit), then the original version of the Kazoo app may be running in background while you are trying to run the new version. The hard reset will normally fix this black screen.