TroubleShooting:Selekt DSM
Selekt DSM does not produce any sound from the cartridge(s)
Check Selekt configuration
- If this is a fresh installation or you have added/changed an Selekt cartridge configuration the check:
- DAC Modules:You have NOT using fitted BOTH Organik DACs AND Katalyst or Standard DAC's. The Selekt cartridges can ONLY be:
- ALL Organik DACs or
- A mixture of Katalyst or Standard DAC's
- A mixture of Organik DACs AND Katalyst or Standard DAC's will produce NO sound and give a front panel warning of Configuration error.
- * Cartridge(s) must be fitted on the order;
- Slot#1 the first cartridge,
- Slot#2 for the second cartridge, if required and
- Slot#3 for the third cartridge, if required.
- If you have the correct orientation of DAC's and cartridge position (see above), try the Restore Procedure...
Restore Procedure
Using Manage Systems
- 1. Check that your Selekt DSM is powered on and connected to a network with internet access.
- 2. In Manage Systems, select your DSM and go into the GENERAL tab.
- a) Click on "Selekt DSM" text to go into the configuration box,
- b) Scroll down to the bottom of the Network player page and
- click on the " RESTORE SPEAKER FACTORY DEFAULTS text
- c) After a few moments, a pop-up box will appear, click on the RESTORE
- An status box will appear at the bottom of the screen giving you the status of the upgrade.
- a) Click on "Selekt DSM" text to go into the configuration box,
- 3. When it's finished:
- a) Power cycle the Selekt DSM
- b) Set up the speaker info and see if normal operation has returned.
- c) If not, please contact Linn Helpline.
Using Konfig App (This is now archived and only to be used when advised by Linn)
- MAKE SURE YOU ARE RUNNING THE LATEST VERISON OF KONFIG (V4.37.165 or later)
- 1. Make sure that your Selekt DSM is powered on and connected to a network with internet access.
- 2. In Konfig, select your DSM and go into the Exakt or Speakers tab.
- a) In the Speakers configuration box, click on the FALLBACK button. This will put the Selekt backplane into fallback mode.
- b) After a few moments, a RESTORE button should appear in the Speakers configuration box. Press this RESTORE button.
- i) If the RESTORE button does not appear after 60 seconds then quit Konfig.
- ii) Re-open Konfig and go back the Exakt or Speakers tab. The RESTORE button should now be visible. Press this RESTORE button.
- c) Let it go through the programming steps (there's a progress indicator at the bottom of screen).
- 3. When it's finished:
- a) Power cycle the Selekt (Do NOT use the Reboot option in Konfig).
- b) Set up the speaker info and see if normal operation has returned.
- c) If not, please contact Linn Helpline.