Manage Systems

Kloud Konfig / Cloud Management / Manage systems

Introduction

The Linn Manage systems/Kloud Konfig, will allow you to set up and re-Konfigure your Linn DS/DSM from a webpage. This can work with the Linn Konfig app, except for Space Optimisation.

These options are only a summary of what MAY be available on your Linn DS/DSM. (Due to software improvements and hardware improvements, these may change at any time.)

Installation

Linn Account creation and adding/removing Linn DS/DSM from your account The Linn Account Manage system requires your Linn DS/DSM to be attached to a “Linn Account”. You can do this by using the Kazoo App: Go into the latest version of Kazoo and select Settings Select the Linn Account tab If you do not have a Linn Account then you can instantly register for one. After registration and Log-in you will see the Linn DS players on your network. ADD or REMOVE the Linn DS/DSM players from your Linn account. Note Products, such as the Kustom DSM Z4/Z8, will not show in Kazoo room listing as they are not initially configured. But they WILL shown in this product listing and can be added to your account. Accessing the Linn DS/DSM in your account After adding the Linn DS/DSM players to your Linn Account: go to www.Linn.co.uk Select the Full Menu (top right) and go down to “My Account” Within the “My Account” select Manage systems. This will enter you into the System management page and “Edit Settings” or your Linn DS/DSM If you have just registered and added these to your Account it may take a couple of minutes to show you Linn DS/DSM setup. If nothing changes then try refreshing your web-browser page, (typically function key F5 or CTRL-F5 in the browser). The Space tab will not appear until you have assigned speakers to your Linn DS/DSM in the “GENERAL” tab. with the speakers setup you will now be able to create/update/delete/rename your Space Optimisation settings created by this application. Note: If you have any issues logging in to your Linn Account, check your web-browser doesn't have some security/privacy blockers such as "Ghostery, uBlock etc. These "security or Privacy" apps can block the communication is allow login.

Music Systems

When you first open the Manage systems page, you will be given a list of Rooms assigned to your account.

Click on EDIT SETTINGS or the room picture to Konfigure this room.

If the Linn DS has mains power and has internet access, then this Linn DS/DSM will be shown with a green dot on the right-hand side of the product image.

E.g. on right, Study is ONLINE with the GREEN dot.

But the Bedroom is offline with the GREY dot.

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GENERAL

System Name to change Room name DEVICES Network Player To get the details of your Linn DS/DSM Model name, Serial number, MAC Address, Software version (also known as Firmware) & BOARDS. (These are the circuit boards and their identification numbers.) This will also show any Exakt products, (Loudspeakers, ExaktBoxes and Phono stage - Urika-II are connected to this Linn DS/DSM) Hit the > button to change the configuration If you are using a Selekt DSM you can select what the cartridges will be used for Stereo: Stereo if more than one cartridge then this for the Exakt crossover Stereo Passthrough: If the cartridges are used for Bi-Amping or Tri-Amping Surround Passthrough: To configure the cartridges for 5.1 surround, (or 7.1 with additional Exakt products) Note You may have to bring the Linn DSM out of Standby to change configuration. Check the Standby option further down this page. Slide the button LEFT to bring the Linn DS/DSM to turn STANDBY OFF and PRODUCT ON CHANGE CONFIGURATION: to add/remove/change your speaker definition. You will need to REMOVE your existing speakers first before you can change these to a different speaker Exaktbox Hit the > button to change the configuration Under Speakers, press > to change the Exakt filter profile used. CHANGE CONFIGURATION: to add/remove/change your speaker definition. Also shows the CONNECTION GUIDE Phono Stage (Urika-II) Hit the > button to get details of the Urika-II Hit the Cartridge button to get details of the Urika-II This page will allow you to Select a different cartridge - CHANGE CARTRIDGE or Adjust the current Cartridge settings - CHANGE CONFIGURATION Exakt Input definition (1 or 2) Equalisation Filter: RIAA Gain (dB): to adjust the photo stage gain Input Resistance: Resistive load presented to the cartridge Input Capacitance: Capacitance load presented to the cartridge Change Configuration Speaker This allows you to add new speakers Or delete the speaker setup by hitting the X on the right side of the listing OR Select Mode This is ONLY for ExaktBox /Selekt products. Typically you will have: Mono: To work as an Exakt crossover for one loudspeaker Stereo: To work as an Exakt crossover for a pair of loudspeakers Stereo Passthrough: ONLY for Selekt DSM. This will allow each cartridge to Play the same stereo audio channels with no crossover filtering. Surround Passthrough: To define the Surround channels assigned and what loudspeaker is being used. Selekt Speaker Channel: This refers to the audio channel for this/these loudspeakers. If you have set for Mono mode above, this will show single channels, FL, FR, Cen... All other modes will allow to setup for channels pairs and single channels. Manufacturer: This is the Manufacturer of the speaker attached to the defined channel. E.g. Linn Model:This is the model of the speaker attached to the defined channel. E.g. Klimax 350 (In Mono & Stereo mode, this is used for the Exakt crossover profile. In Stereo Passthrough & Surround Stereo mode, this is used for Space Optimisation and speaker distancing.) In Surround Passthrough mode, it will then ask you if you want to add more loudspeakers for more Surround channels Confirmation Selection This is to confirm your configuration and include any wiring diagrams before programming the system The > X allows you to delete these channels from the configuration. Test Tones/Volume Offsets This allows you to trim the channels. Hit the Play button against each channel (marked in RED) and adjust the channel trim level. START-UP MODE A number of different settings can be applied to customise the way your device starts up Startup Mode Normally, your device will power up in Sleep (aka standby). Select Active to skip sleep mode and go straight to playback mode on power up Auto Play Normally, you must press play to start playing audio. Change this setting to On to make your device play audio immediately when a source is selected (only relevant to Playlist, Radio, and Songcast) Startup Source Normally, your device will start up on the last source you were listening to. You can change this setting to make sure the device starts up on a specific source instead Wi-Fi If applicable to your Linn DSM, this will enable or disable the Wi-Fi operation of your Linn DSM. Note If you have a cable/LAN connection to your Linn DSM when first powered on, then the Wi-Fi connection will be ignored. To use the Wi-Fi connection, disconnect any LAN connections and power cycle the Linn DSM. This will then use the Wi-Fi connection. (It will have configured for your Wi-Fi first. Check your product page in this wiki for more information) IPv6 If applicable to your Linn DSM, this switch the network operation to IPv6. (It makes no difference in the sound quality, It is only to support evolving ethernet networks). Bluetooth If applicable to your Linn DSM, this will allow your Linn DSM to receive Bluetooth audio. This can be from your phone, Alexa etc Note It will have paired with your Bluetooth device first. Check your product page in this wiki for more information Analog Input Mode This is for the Majik DSM (2020 variant). This allows the Analogue input to be configured as a Line-level input, or for a Moving Magnet turntable cartridge. XLR Output This is for the Klimax DSM (2020 variant) to enable the XLR Output RCA Output This is for the Klimax DSM (2020 variant) to enable the RCA Output RCA Output Transformer To electrically isolate the audio on the RCA sockets Standby This is used to remotely switch on the products and set up the Exakt products remotely Turn ON to put the product INTO STANDBY Turn OFF to put the product OUT OF STANDBY REBOOT DEVICE Pressing this text will force the Linn DS/DSM to restart RESTORE FACTORY DEFAULTS Pressing this reset all the settings to default. Note that this will also remove this product from your Linn Account, and it will have to be reattached to your account before any further setup UPLOAD DEVICE LOGS This is for diagnostics only and should only be used when told to by Linn personnel. RECOVER DEVICE FIRMWARE RECOVER : This is to reload the software in to the Linn DS/DSM. It should only be used when instructed by Linn personnel.

Setting up Exakt loudspeakers for first time

To set up Exakt speaker(s) : On initial set up, the Exakt speakers will not be assigned a channel or filter to use Setup Exakt Speaker In this case, it is stating that your Exakt loudspeaker will need to be configured for operation: Select Channel Assign this Exakt speaker to Front Left/Front Right/Centre/........ Selekt Filter Version & type The filters depend on the loudspeaker development. (Exakt design has evolved over the years and these options allow you to decide what version of filter you want to use check Exakt_filters Original Design release Independent drive unit modelling Independent highest frequency modelling Independent Extended drive unit modelling Gain Adjustment Finally, confirm these are correct and repeat the same procedure for the other Exakt loudspeakers Note On confirmation, this will upload all the configuration and setup into the loudspeaker. This will take a few minutes to complete.

SPACE

This tab will only appear if you have speakers assigned in the GENERAL tab. Detail of how to use this is covered with Linn Account Space Optimisation User Guide in this section You may get the warning below. This is stating that the Linn DS/DSM is in Standby and you will have to bring it out of Standby, turn Standby OFF, i.e. turn product ON to load/apply Space Optimisation. Press the STANDBY OFF to turn the product ON Filtering Optimisations If you have multiple Space Optimisations for this product, for example as a Retailer with multiple Dem rooms and speakers. You can filter the Space Optimisations to give a better list of the configuration you are using.     Room: To filter using the Room design used.     Shared By: Filter by who has shared the Space Optimisation.     Tag: If you edit the DETAILS of a Space Optimisation          * scroll down to the bottom of this page and this show the Tag option.          * You can add multiple Tags, of your own text, for your own reference.

DISPLAY

These options are only a review of what MAY be available on your Linn DS/DSM. Brightness: If Auto-Brightness is turned off, then this will allow you to set the brightness of the Linn DS/DSM display. Auto-Brightness: Enabled will allow the Linn DS/DSM to detect the external brightness via it front panel sensor and adjust the display brightness accordingly. Scroll Text: When enabled, this will scroll the text on the front panel when media changes. Sleep Mode: Put the display to sleep if there are no display updates after a certain amount of time. Front Panel Buttons: This will stop ALL front panel buttons working, including SLEEP. This is to stop kids from playing with the buttons and turning up your volume when you are not there. Power Indicator (Active Mode): Illumination control of either the Linn DSM name or front glow when out of standby Power Indicator (Sleep Mode): Illumination control of either the Linn DSM name or front glow when in standby Wake Display on Proximity Detection: if a hand is brought close to the front panel or dial, then this will bring the display out of sleep mode

SOURCES

This section will allow renaming the inputs and make the inputs invisible. These of these Source options are dependent on the model of Linn DS/DSM and not available for your Linn DS/DSM . Click on the icon to make the input invisible from the front panel selection and the Kazoo app. On sources with the icon, click on this to expand the settings. Some of these settings can be: Name: the name displayed on Kazoo/Linn app/ front panel display. Maximum Number of Tracks: This is mainly used for control systems that only have a smaller playlist. Max value 1,000 tracks. Unity Gain: Turns OFF the volume control on this input only. Volume Offset: this to raise or lower the comparative volume level on this input compared to other inputs. E.g. an LP12 may require a +5dB offset, but a CD player may be -8db INPUT LEVEL: to define the incoming source input level. Set the analog input level for the given source in Vrms. This value should match the output level of the corresponding external source. Digitise: When enabled, this source is Space optimised and shared to other Rooms with Songcast. Otherwise, no digital processing is carried out. Bypass Transformer: Only for the Klimax DSM. This allows you to bypass the internal source audio transformer and directly feed in the Klimax DSM. Delay mode: to define the Songcast delays to other rooms.

MUSIC

This section is to define the desired audio quality from the streaming services. (Internet radio streams). Spotify Audio Quality Within the Konfig app and Linn Account Manage systems section you can change the audio quality of Spotify. Options available are: You can adjust these settings to control the quality of your incoming stream if you have internet issues. If any of these settings are changed then the next Spotify track played will be at the newly selected streaming rate. Low(96 kbit/s) Medium(160 kbit/s) High (320kbit/s) Note: The highest streaming can also be controlled by your Spotify subscription and will limit you on the free service. Songcast Sync: Due to the response timing required by Spotify, Linn DS sharing this Spotify to other rooms via Songcast may not be in perfect sync with this Spotify receiving room. Switch this ON put all Songcast rooms in sync with the Spotify room. Tidal Audio Quality Within the Konfig app and Linn Account Manage systems section you can change the audio quality of Tidal. Options available are: Enabled: To make this Tidal input visible/invisible in Kazoo. You can adjust these settings to control the quality of your incoming stream if you have internet issues. If any of these settings are changed then the next Tidal track played will be at the newly selected streaming rate. Low(96 kbit/s) High(320 kbit/s) Lossless (CD quality) Note: The highest streaming can also be controlled by your Tidal subscription and may only limit you to HIGH(320 kbit/s) on the standard service. Qobuz Audio Quality Within the Konfig app and Linn Account Manage Systems section you can change the audio quality of Qobuz. Options available are: Enabled: To make this Qobuz stream visible/invisible in Kazoo/Linn App. You can adjust these settings to control the quality of your incoming stream if you have internet issues. If any of these settings are changed then the next Qobuz track played will be at the newly selected streaming rate. Low(320 kbit/s) Lossless(44.1 kHz kbit/s) Lossless(96 kHz kbit/s) Lossless(192 kHz kbit/s) Note: The highest streaming can also be controlled by your Qobuz subscription and may only limit you to Low(320 kbit/s) on the standard service. Deezer Audio Quality Within the Konfig app and Linn Account Manage Systems section you can change the audio quality of Deezrer. Options available are: Enabled: To make this Deezer input visible/invisible in Kazoo/Linn App. You can adjust these settings to control the quality of your incoming stream if you have internet issues. If any of these settings are changed then the next Deezer track played will be at the newly selected streaming rate. Standard(128 kbit/s) High(320 kbit/s) "High Quailty" Flac (1411kbit/s) in other words CD quality / "HiFi" / "High Fidelity" Note: The highest streaming can also be controlled by your Deezer plan subscription and may only limit you to Standard(128 kbit/s) on the standard service. CALM RADIO Switch this ON to enable Calm Radio in the MUSIC tab Radio Presets Provider ( TuneIn / airable ) Linn Account Manage systems section you can change the internet radio to be either or Tunein. For more information on check HERE TUNEIN RADIO Scroll to TuneIn Radio Enabled this service Enter/rename your TuneIn Username into the "TuneIn Username" field.

Surround

Decode Mode Off - No up-mixing performed Auto - PCM streams up-mixed using DTS Neo 6 Auto algorithm DTS Neo 6 Music - PCM streams up-mixed using DTS Neo 6 Music algorithm DTS Neo 6 Video - PCM streams up-mixed using DTS Neo 6 Movie algorithm The Decode Mode setting is applicable to audio received by the following sources: HDMI, HDMI ARC, HDMI eARC, SPDIF and Toslink For all modes above downmixing if required will then be performed based on the number of speakers in the system. Dynamic range compression Standard This mode has the widest dynamic range (the difference between the quietest and loudest sounds). Quiet remains quiet, loud remains LOUD (i.e. explosions will "blow your socks off!") Medium This mode has a medium difference dynamic range. Making quiet sounds louder and louder sounds quieter (not as big a difference in sound volume) Maximum This is maximum compression Making quiet sounds louder and louder sounds quieter (not as big a difference in sound volume and "keeps your socks on") Speaker Distances Enter the distance from your main listening position to each configured speaker. These manual settings are only available and applied with Space Optimisation disabled.

OUTPUTS

These options are only a review of what MAY be available on your Linn DS/DSM. DIGITAL OUTPUT MODE This refers to the Digital output (if fitted/enabled) what outgoing sample rate will be. There is NO volume control on this output. Raw: Digital output is the original bit rate. 88/96kHz: Digital output is the either 88.2k or 96k. 176/192kHz:Digital output is the either 176/2k or 192k. Post EQ: 192kHz: Digital output for front left/right speakers with volume control and Space Optimisation. (Only available on some products) Disabled: No Digital output. Analogue output When Exakt speakers are set up on this Exakt DSM, then the analogue output is disabled, as this audio will NOT be in sync with the Exakt audio. If you want to have both analogue and Exakt front L/R outputs, this must be enabled. (Default: DISABLED) SPDIF Mode On some products, an SPDIF socket can be configured for an Output, instead of the default Input. This Input or Output mode is set here.

VOLUME

These options are only a review of what MAY be available on your Linn DS/DSM. Volume Control: To enable/disable the volume control on ALL inputs. This will also disable your Exakt speakers. Startup Volume (dB): Volume settings when you bring the Linn DS/DSM out of Sleep/Standby. Balance: Left/right balance setting Max Volume(%): The highest volume level the user can go to. Note: Volume 80 is unity gain, (what comes in goes out) any higher volume may distort the audio. HEADPHONES This can make your headphone output quieter or louder for that volume setting. This can be adjusted so that with quiet headphones, if you unplug them the speaker volume is not too loud at the same volume setting. LOWER ANALOG OUTPUT This is done to provide a finer volume control. That is, the audio output is attenuated, but you will have a smaller change in audio volume for each step in the Volume control.

PRIVACY

Send Anonymous Usage Stats Enable to allow your Linn DS/DSM to send usage data to Linn. This will help us decide where to allocate time for new features or improvements.

NOTE: No personal information is sent to Linn as a result of this option being checked.

Send Crash Reports Enable to allow your Linn DS/DSM to send crash data to Linn in the event of a failure. This will help us in diagnosing and addressing existing issues. This is used by the Linn Helpline and Service department to check and what has caused the Linn DS/DSM to reboot itself.

If you select No, this makes it more difficult to help diagnose remotely what has happened to your product.

NOTE: No personal information is sent to Linn as a result of this option being checked.

REMOTE CONTROL

BUTTONS This is for use with the REM020 Remote control and select which button on this remote control will select which source. ACCEPTED COMMANDS The Linn DS/DSM use Philips RC5 remote control protocol. This will mean that some other manufacturers remote control may also control the Linn DS/DSM. This option will tell the Linn DS/DSM what commands to accept.

HDMI

These options are only a review of what MAY be available on your Linn DS/DSM. All Linn DSM with HDMI input sockets HDMI Totally disable HDMI sockets from operation Pass-Through (Sleep) When the Linn DSM is in Sleep mode, the last HDMI audio/video is passed through to the TV/Projector. "HDMI 2.0"/"ARC only" Products Turn HDMI Off in Sleep When enabled, this will stop HDMI connection to the TV/Projector when the Linn DSM in in Sleep. "eARC mode" Auto detection of eARC connection or Off/Disable eARC and only use ARC connection CEC Enable Consumer Electronics Control of the Linn DSM CEC Auto Source / Power Control Enable to auto-switch to TV ARC connection and action TV standby if CEC commands are available.

WI-FI

These options are only a review of what MAY be available on your Linn DS/DSM. Wi-Fi Enabled: To enable/disable the Wi-Fi option on your Linn DSM. (Any changes will require the Linn DSM to be rebooted before setup of the Wi-Fi). Wi-Fi Status Current Status: Shows the current status of your Wi-Fi connection Network Id: The SSID name used to discover the Linn DSM during setup CONFIGURE button: This will allow you to Choose Network: View the existing local networks , select an SSID, then add the password. Manually enter Network Details: If you know the SSID and password of your Wi-Fi, then this can be set up manually. Remove Network: to remove these Wi-Fi setting from your DSM. NOTE: If you are using a wired LAN connection on you Linn DSM. This wired connection will have to be unplugged and the Linn DSM power-cycled BEFORE it will use the WI-FI connection. Please remember to unplug the LAN and POWER-CYCLE the Linn DSM before using the Wi-fi connection

ADVANCED

These options are only a review of what MAY be available on your Linn DS/DSM. Video Sync Delay (ms): When a source/input has a "Video Sync" delay, this is the delay used. This can also be adjusted by the IR handset. REAR LEDs Ethernet LEDs: When disabled, these ethernet sockets will turn OFF after initial boot-up/power ON. Exakt LEDs: When disabled, these Exakt sockets on the rear of the Linn DS/DSM will turn OFF after initial boot-up/power ON. SONGCAST Songcast: Turned OFF the Linn DS/DSM will no longer share its Music to other Rooms. Protocol Multicast: This is a network dependant setting that should only be changed if the network/LAN can support this. Unicast': Default setting. This allows this Linn DS/DSM audio to be shared with up to FIVE Songcast rooms. Songcast Port: This should NOT be adjusted and only used for reference to network used. Verbose Device Logging : Enable at request of support team to enable verbose device logging. Disable at all other times. Software Updates Channel. This allows you to select either the main release Stable (default) or the Beta development release. The Beta release is only for testing a software release before official release and may have some bugs in it. CI Gateway. To enable/disable this service for Crestron & Control4 use. MANUAL FIRMWARE REPROGRAM Manifest Uri: This is the web address of the Manifest that will present the new firmware RECOVER: Force the Linn DS/DSM to reload the latest firmware with factory reset. Custom Filters The Bass & treble shelf options have been introduced in to Manage systems in the ADVANCED tab (bottom of ADVANCED page). This will allow you to trim the music playback and add/attenuate the Bass and/or treble signals. This can be used with OR without Space Optimisation. The graph shows you the frequency response graph with showing: The Gain -5dB to +5dB, in 1dB steps, versus The frequency 100=1Hz, 101=10Hz, 102=100Hz, 103=1kHz, 104=10kHz. Channel Front Left + Front Right : by default this is set for these channels, but click to view any other applicable channels in the system. Show System filters: Show any current filters applied. APPLY TO SYSTEM: Upload change to Linn DS/DSM. BASS SHELF1 (For all passive and/or Exakt speakers/Exaktbox channels) Frequency (Hz): The crossover frequency of the Bass shelf. Gain (dB)1: The gain, or attenuation, for this bass crossover point. TREBLE SHELF1 (For all passive and/or Exakt speakers/Exaktbox channels) Frequency (Hz): The crossover frequency of the Treble shelf. Gain (dB)1: The gain, or attenuation, for this Treble crossover point. SUBSONIK FILTER2 (for non-Exakt systems. I.e. Passive only channels) ADD: Allows you to add a subsonic filter on the channels selected. Frequency (Hz): Define the cut-off for this filter. RESET TO SYSTEM: Load currently applied Custom filters values for further fine adjustment. SET ALL OFF: Disable all Custom Filters Note 1 The Gain and frequency values can be directly entered using the keyboard by clicking on the respective number value. This allows you to finely tune the frequency and again in smaller steps than available on the sliders. 2 This is for passive/Non-Exakt outputs only.The Sub-sonic filter brings immense benefits to midrange performance and improves the overall musicality of the system. By reducing the cone movement at inaudibly low frequencies, the bass/mid-drive unit retains better linearity through the midrange. The filter cut-off should typically be set quite low; about 7-12 Hz for a large loudspeaker, and 20-30 Hz for a small stand-mount speaker. Do not use a bass heavy track to set this subsonic filter. You may find some recordings have studio noise that adds inaudibly low frequency to the recording. E.g. Bob Dylon's - Subterranean Homesick Blues. This would be an ideal setup track to improve the musicality of the system.

DEVELOPER

Ignore this section, this is for software development.

SHARING KONTROL

You can share your Linn DS/DSM with another Linn-Account. This can be used for Retailers to give remote support for their customers. This is done by the customer granting access to the Retailer, or vice versa. But note that if the Linn DS/DSM is reset to Factory Defaults <RESTORE>, this action will remove the Linn DS/DSM from ALL Linn accounts.

Click on the and select

SHARE CONTROL with another Linn Account.

• Add the Linn Account emails and your name to the other Linn account.
• You can choose to share this linn DS/DSM for a limited time 12 hours/48hours or forever-Indefinite. Or until the Linn DS/DSM has a factory reset-RESTORE.
• You can also share control of this Linn DS/DSM with other Linn Accounts by repeating the SHARE CONTROL button and each time stating a new Linn Account

REMOVE: to remove this Linn DS/DSM from your Linn Account.

MANAGE ACCESS: If you have shared your Linn DS/DSM with another Linn Account(s) then you can selectively REVOKE/remove these Accounts access to your Linn DS/DSM.

END ACCESS: If you have been granted access to another Linn-Accounts Linn DS/DSM, you can remove access from your Linn Account

Signifies that this Linn DS/DSM has shared control by more than one Linn Account. If shared TO this account, then it states who has shared it.

In the example below:

Merlin Kustom DSM: is linked to the current Linn Account only

Merlin Lounge: is linked to the current Linn Account AND SHARED with another Linn Account. You can share this to multiple Linn Accounts and well as be removed from other Linn Account(s).Or finally remove this Linn DS/DSM from your account.

TV Room: has been SHARED with this Linn Account. This only has the option to return full Konfiguration to the original Linn Account

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Filtering the Music systems using the Linn Account that has been shared from/to

If you have a lot of Music systems to manage, and you have either been given sharing access. Or, if you have shared with another Linn Account, you can filter the listing.

Press the to open the filter window and select the Linn Account to up wish to see.

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Room Designs

This is the Room library used in Space optimisation. This will allow you to Create / Edit rooms that are used in new or existing Space Optimisations.

Check Linn_Account_Space_Optimisation for more information.

Software Updates

When you first select this page it appear to be empty. Give this a few seconds and it will report any updates with any products linked to your Linn Account.

Select a relevant products and "UPDATE NOW"

This will tell the Linn DS/DSM to remotely update the Linn DS/DSM firmware to the requested version.

If you have any issues then go to the local network and use the Linn App to load or recover your Linn DS/DSM software.

Notifications

This will report any downtime or changes to the Manage system pages

FAQ's

My Linn DS/DSM will only show offline even though it is power on

This can be caused by a loss of internet access on the Linn DS/DSM.
Try the following:

1. Power cycle the Linn DS/DSM. That is, remove mains power from the Linn DS/DSM for a minimum of 30 seconds and reapply mains.
2. Wait for approx 5 minutes for the Linn DS/DSM to power on and do house-keeping.
3. On the manage systems web-browser, press F5 or SHFT-F5 to refresh the screen.
   

How do I remove a Linn DS/DSM from my Linn Account

There are THREE ways to do this:
1. If you are on the same network as the Linn DS/DSM then:

a) go into Kazoo Settings > Linn Account and log in to the Linn Account that currently has the Linn DS/DSM

b) This will give a list of Linn DS/DSM on this network and REMOVE the required Linn DS/DSM.

c) Complete

2. If you do not have access the Linn Account that the Linn DS/DSM is linked to:

a) Open Konfig

b) Goto the ADVANCED tab

c) Select the Linn DS/DSM to be unlinked from the Linn Account and hit the <RESTORE>. This will do a factory reset on the Linn DS/DSM and remove this from the Linn Account.

3. If the Linn DS powered off and is on your Linn Account and you want unlink it from your Account:

a) Open Manage account

b) Select the Linn DS/DSM you want to remove. If the room is OFF (that is, no mains power), the web-page will state that the Room is offline. This page will also give you the option to REMOVE MUSIC ROOM. Select this option to unlink this Linn DS/DSM from your Linn Account.