Difference between revisions of "UpgradeDsSoftware"

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This article explains how to update your DS player to the latest Linn software. Contact your Linn specialist for support if you would prefer not to perform the upgrade yourself.
 
This article explains how to update your DS player to the latest Linn software. Contact your Linn specialist for support if you would prefer not to perform the upgrade yourself.
  
There are three simple steps to upgrading your Linn DS software:
 
  
#Upgrade Konfig (see [[#Video|video]])
+
{{Konfig:Update DS Firmware}}
#Upgrade Linn DS player(s) (see [[#Video|video]])
 
#Upgrade control software (e.g. [http://www.linn.co.uk/support/software Kinsky])
 
  
Your Linn DS player will be offline for a few minutes while it updates (step 2). If you encounter any problems, please contact your Linn Specialist or Linn, or post on our forum for community support.
+
{{Kazoo:Device Updates}}
  
=== Important: Control Software Compatibility ===
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{{LinnApp:Device Updates}}
If you are using third-party control software (e.g. Songbook, Chorus) then you should contact the vendor to ensure that there is a version compatible with the latest Linn release before starting the upgrade process.
 
 
 
== Step 1 - Upgrade Konfig ==
 
#Start Konfig (normally Start | Programs | Linn | Konfig)
 
#If you have the Check for Updates option enabled (and there is a new version waiting), you will see Konfig Software Update Available and the new version number (see fig. 1, below). Choose Update Now to begin updating Konfig
 
#If you don't have Check for Updates enabled, Konfig will start normally. Choose Tools | Check for Updates and Update Now
 
#Konfig will download the required files (see fig. 2, below) - which may take a few minutes - before launching the installation program
 
#Accept the license agreement and install Konfig as normal
 
#If you have a problem updating, see Troubleshooting
 
 
 
[Image: attachment.php?aid=3195]
 
[Image: attachment.php?aid=3196]
 
 
 
== Step 2 - Upgrade Linn DS player(s) ==
 
#Start Konfig (after ensuring you have latest version, see Step 1 above)
 
#Select your Linn DS player from the devices displayed in the main Konfig window
 
#Choose the Update tab for that device and select the latest version before clicking Update and then Yes (see fig. 3, below)
 
#Konfig will download the firmware update and proceed to updating the selected DS player (see fig. 4, below)
 
#Once complete you will see an Update Completed Successfully message and your DS player will be re-started
 
#Repeat steps 2-3 for any additional DS players or choose Tools | Update All Devices
 
 
 
[Image: attachment.php?aid=3197]
 
[Image: attachment.php?aid=3198]
 
 
 
== Step 3 - Upgrade control software ==
 
#You should now upgrade your control point(s) (e.g. PC, iPad, iPod, Android) to take advantage of the latest features
 
#For Linn control software, including the Kinsky family, visit our Software page to download and install the latest version
 
#For third-party software, contact your vendor or upgrade directly from within the software. You should always ensure that there is a compatible version of this software before starting the whole upgrade process - please contact your Linn Specialist if you have any doubts
 
 
 
== Upgrade Complete ==
 
Once all 3 steps are complete, play music on your DS player to confirm that everything is working ok. If you encounter any problems, please contact your Linn Specialist or Linn, or post on our forum for community support.
 
 
 
= Video =
 
[http://news.linn.co.uk/archive/Linn_Software_Update_Konfig_DS_Firmware.swf View a short screencast of a DS software upgrade] (steps 1 & 2). 9.5MB Flash file - sequence has been shortened a little to reduce file size.
 

Latest revision as of 15:03, 3 November 2021

How to Upgrade DS Software

This article explains how to update your DS player to the latest Linn software. Contact your Linn specialist for support if you would prefer not to perform the upgrade yourself.


Your Linn DS player will be offline for a few minutes while it updates. If you encounter any problems, please contact your Linn Specialist or Linn

Upgrade Linn DS player(s)

1.Start Konfig (after ensuring you have latest version)

a) Go into KONFIG Settings and check that Konfig is set to the same network as your Linn DS/DSM.

2. Click on the UPDATES tab. If there is a software update for your Linn DS/DSM it will be listed after clicking UPDATES. If there is no firmware update available for the Linn DS/DSM then it will not be listed under this tab.

Note: on the Selekt DSM & new Majik DSM they will need to be power cycled and wait appox 30minutes before checking the Konfig UPDATES tab
400px‎

3.Select the UPDATE button against the Linn DS/DSM you want to update.

a) A message will appear on the Konfig screen stating the major changes that this software update may incur. (This will be dependant on your present version of software loaded into the Linn DS/DSM)
b) If you want to continue with this update then scroll down to the bottom of the message and select UPDATE.
c) For your Privacy we ask if you agree to collecting Anonymous data on usage of the Linn DS. This will aid any fault reporting and also any activity to help Linn enhance the software and product operation.
d) Select I AGREE or more options to change what information Linn Products Ltd can receive.

4. Konfig will download the firmware update and proceed to updating the selected Linn DS/DSM player.
5.Once complete you will see an Update Completed Successfully message and your DS player will be re-started
6. Update complete

If you encounter any problems, please contact your Linn Specialist or Contact Linn.

Kazoo Device Updates

Click on the Settings icon and scroll to DEVICE UPDATES

This will tell you if the Linn DS/DSM has a update available and if the update can be performed by the Kazoo App or the Konfig App

Linn Ds/DSM software updates using Linn App

Linn App-Update only.png



1.Click on the LinnAppMoreButton.png icon and if there are any updates for your Linn DS/DSM you will see:





Linn App-Kustom DSM Update.png



2.Press the > and this will open the product list.
As an update is available, STOP ANY MUSIC PLAYING ON YOUR LINN DS/DSM BEFORE pressing the UPDATE button
Tap the Update All to initiate the update of all Linn DS/DSM products shown in the list.
Please be patient as this can typically take between 5–40 minutes to update depending on the complexity of the update.





:



System Recovery

This is only valid for Linn DS/DSM that have already been loaded with Davaar 99, or higher, firmware (from approx April 2023). Otherwise, use the Konfig procedure.

If, for any reason, the update process has failed, (for example, you have left this UPDATE running for 2 hours and the Linn DS appears to be stuck), we would suggest doing the following:
1. Power OFF the Linn DS/DSM
2. Power ON the Linn DS/DSM and press the FALLBACK recessed button on the back of the Linn DS/DSM.
(This sometime has the FB label beside a recessed button near the Linn DS/DSM Ethernet socket.)
This should bring a lightening flash symbol on the Linn DS/DSM display.


Linn App-Update and Recovery.png


3 Now open Linn App, click on the LinnAppMoreButton.png icon, and you should now see the System Recovery option


4:Press the > and this will open the product list of products awaiting a RECOVERY.
if no product is listed, then either the Linn App is on the wrong network or the Linn DS/DSM is NOT running Davaar99 or higher firmware. Use Konfig software to recover this Linn DS/DSM.





Linn App-System Recover.png




5: Press the RECOVER button to start the recovery process of this Linn DS/DSM
The button should now state "Recovering" and this may take several minutes to complete.







6.After a few minutes go back to the HOME page, (ignore the recovering button message as this may not have refreshed itself)
Your Linn DS/DSM has been recovered and reset back to factory default setting. I.e. It will be called "Main Room"
Note: Kustom DSM's will not show as a room(s), but are available to be added to your Linn Account in the next step...
7. Within the Linn App, go into the Settings
a) Click on the Linn Account.
b) click on the Add/Remove products.
c) Scroll down the list of products and search for "Main Room" or Kustom DSM. Double check that the serial number listed matches your Linn DS/DSM serial number and hit the + to add it to your Linn account.
8. Proceed to Manage_Systems to rename and set up your Linn DS/DSM