FALLBACK

Purpose of FALLBACK button

On the Linn DS/DSM the FALLBACK button is used as part of the recovery procedure.

Operation of FALLBACK button

This FALLBACK button should ONLY be pressed briefly when the Linn DS/DSM is powered ON. T

his action will start-up the Linn DS/DSM into Software Upload mode with a lightening flash on the front panel display. That is, it is waiting for the Konfig or Linn App software to transfer the software into it.

To bring the Linn DS/DSM out of the "Software Upload" mode, with lightening flash, all you need to do is power cycle the Linn DS/DSM. That is, switch mains OFF for 10seconds and switch Mains back on.

Example

This is the FALLBACK button on the back panel of and Akurate DSM

Use a pin/needle etc to press the button briefly in the recesssed hole below the FALLBACK text when the Linn DS/DSM is powered on.

Using Konfig to Recover/Update the Linn DS Firmware

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Using Konfig to recover you Linn DS

This used to reload a recovery firmware into the older Linn DS/DSM. This is ONLY used if the Linn DS is non-functional and told to try this by the Linn Helpline/Support team.

Click on the product style below to find how to recover your Linn DS/DSM

Older Linn DS/DSM products

Akurate DS /0 (2007 variant)   Akurate DS /1 (2010 Variant)   Akurate DS /2 (2015 Variant)   Akurate DS /3 (2018 Variant)   Akurate DSM /0 (2011 Variant)   Akurate DSM /1 (2014 Variant)   Akurate DSM /2 (2014 Variant)   Akurate DSM /3 (2018 Variant)   Akurate Exakt DSM /0 (2014 Variant 2014)   Akurate Exakt DSM /1 (2014-2018 Variant)   Akurate Renew DS   Akurate System Hub /0 (2018 Variant)   Kiko   Kiko DSM   Klimax DS / 0   Klimax DS / 1   Klimax DS / 2 (Exakt variant)   Klimax DS / 3 (Katalyst variant)   Klimax DSM /0 (2011 Variant)   Klimax DSM /1 (2014 Variant)   Klimax DSM /2 (2016-2018 Variant)   Klimax Exakt DSM /0 (2013 Variant)   Klimax Exakt DSM /1 (2016-2018 Variant)   Klimax Renew DS   Klimax System Hub /0 (2018 Variant)   Majik DS   Majik DS (Exakt Variant)   Majik DSM /0 (2009 Variant)   Majik DSM /1 (2012 Variant)   Majik DSM /2 (2015 Variant)   Majik DSM /3 (2016 2018 Variants)   Sekrit DS   Sekrit DS-I   Sekrit DSM   Sneaky DSM   Sneaky Music DS

The Recovery for these products is: Download the latest version of software for your product from >HERE< (Make sure is hlighlighted to show the full file listing).[If you dont know the file to download then please ask the Linn Helpline and provide themwith your Linn DS/DSM serial number) Save this .zip file to a known location on your hard drive Open Linn Konfig Go to the ‘Advanced’ page Make sure the Linn DS/DSM/HUB is powered on and connected to the network Press the fallback button on the Linn DS/DSM/HUB product The DS should appear in Konfig with a lightning symbol beside it Click the 'Browse' button beside the Linn DS/DSM/HUB in Konfig Locate the .zip file that you just saved and select this Select the ‘Device Recovery’ option (this will revert all user settings to factory defaults) Click on ‘Update’ The unit should update successfully If the update fails then contact your Linn retailer for further support NOTE: On a Mac the downloaded firmware is automatically unzipped by the OS. To stop this, go into Safari Settings > Preferences > General > uncheck "Open safe files after downloading"

All currently available Linn DS/DSMs

The Recovery for these products uses the Linn App to do the recovery.

Klimax DSM /3 (2020 Variant)   Kustom DSM   Majik DSM /4 (2020 Variant)   Selekt DSM /0   Selekt DSM /0 Classic Hub   Selekt DSM /1 Classic Hub   Selekt DSM /1 Edition Hub   Series 3

The Recovery for these products uses the Linn App to do the recovery This is only valid for Linn DS/DSM that have already been loaded with Davaar 99, or higher, firmware (from approx April 2023). Otherwise, use the Konfig procedure. If, for any reason, the update process has failed, (for example, you have left this UPDATE running for 2 hours and the Linn DS appears to be stuck), we would suggest doing the following: 1. Power OFF the Linn DS/DSM 2. Power ON the Linn DS/DSM and press the FALLBACK recessed button on the back of the Linn DS/DSM. (This sometime has the FB label beside a recessed button near the Linn DS/DSM Ethernet socket.) This should bring a lightening flash symbol on the Linn DS/DSM display. 3 Open Linn App, click on the icon, this will proceed to the Recovery page 4:Press the > icon and this will open the product list of products awaiting a RECOVERY. if there is no "System Recovery" option, then either the Linn App is on the wrong network or the Linn DS/DSM is NOT running Davaar99 or higher firmware. Use Konfig software to recover this Linn DS/DSM. 5: Press the RECOVER button to start the recovery process of this Linn DS/DSM The button should now state "Recovering" and this may take several minutes to complete. 6. After a few minutes, go back to the HOME page, (ignore the recovering button message as this may not have refreshed itself) Your Linn DS/DSM has been recovered and reset back to factory default setting. I.e. It will be called "Main Room" Note: Kustom DSM's will not show as a room(s), but are available to be added to your Linn Account in the next step... 7. Within the Linn App, go into the Settings a) Click on the Linn Account. b) click on the Add/Remove products. c) Scroll down the list of products and search for "Main Room" or Kustom DSM. Double check that the serial number listed matches your Linn DS/DSM serial number and hit the + to add it to your Linn account. 8. Proceed to Manage_Systems to rename and set up your Linn DS/DSM

Using Linn App to Recover/Update the Linn DS Firmware

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This is only valid for Linn DS/DSM that have already been loaded with Davaar 99, or higher, firmware (from approx April 2023). Otherwise, use the Konfig procedure.

If, for any reason, the update process has failed, (for example, you have left this UPDATE running for 2 hours and the Linn DS appears to be stuck), we would suggest doing the following:

1. Power OFF the Linn DS/DSM

2. Power ON the Linn DS/DSM and press the FALLBACK recessed button on the back of the Linn DS/DSM.

(This sometime has the FB label beside a recessed button near the Linn DS/DSM Ethernet socket.)

This should bring a lightening flash symbol on the Linn DS/DSM display.

3 Open Linn App, click on the icon, this will proceed to the Recovery page

4:Press the > icon and this will open the product list of products awaiting a RECOVERY.

if there is no "System Recovery" option, then either the Linn App is on the wrong network or the Linn DS/DSM is NOT running Davaar99 or higher firmware. Use Konfig software to recover this Linn DS/DSM.

5: Press the RECOVER button to start the recovery process of this Linn DS/DSM

The button should now state "Recovering" and this may take several minutes to complete.

6. After a few minutes, go back to the HOME page, (ignore the recovering button message as this may not have refreshed itself)

Your Linn DS/DSM has been recovered and reset back to factory default setting. I.e. It will be called "Main Room"

Note: Kustom DSM's will not show as a room(s), but are available to be added to your Linn Account in the next step...

7. Within the Linn App, go into the Settings

a) Click on the Linn Account.

b) click on the Add/Remove products.

c) Scroll down the list of products and search for "Main Room" or Kustom DSM. Double check that the serial number listed matches your Linn DS/DSM serial number and hit the + to add it to your Linn account.

8. Proceed to Manage_Systems to rename and set up your Linn DS/DSM