Template:FAQ:Linn App - iPad/iPhone

I have installed the Linn App on my iPhone and I cannot see any Rooms.. or states, "Waiting for Rooms"

• The first thing to do is QUIT the Linn App, that is, fully close the Linn App and restart it.

This will force a fresh connection and rediscover your Linn DS/DSM products.

Log into your Linn Account

In Linn App login into your Linn Account

1. Press the in the bottom right of the Linn App.

2. In the Settings Screen, the top section will show what Linn Account you are using.

3. If you are not logged into your Linn Account, then press the Linn Icon and proceed to the Login screen.

If you do not have a Linn Account, then select the "Sign-up for a Linn Account" text.

Add/Remove products from your Linn Account

1. Make sure that you are on the same ethernet network as your Linn products. (In other words, make sure that you can see your Linn Products in the Linn App)
2. Check that you are logged into your Linn Account by pressing the Linn App settings button. The top of the settings menu will tell you the Linn Account used or show a Linn Account message to log in.

3. After you check, you are logged in

3.1 Click on the Settings > Linn Account Linn icon and "Add/Remove Systems"

3.2 This will show ALL the products on your network, even ones NOT of your Linn account, as well as the products already linked to your Linn Account.

3.3 Hit the to ADD the product to your Linn Account.

3.4 Hit the to REMOVE it from the Linn Account it is associated with ANY Linn Account.

3.4.1 If you are not connected to the same network as the Linn DS/DSM you can only remove from YOUR Linn Account. That is, the one that you are currently logged in to.

3.4.2 If you ARE connected to the same network as the Linn DS/DSM, (you can typically see an image of the Linn DS/DSM), hitting this symbol will remove from ANY associated Linn Account. This will allow you to now locally associate this Linn DS/DSM to your Linn Account without having to find who was previously attached.

4. Complete

Note

Registering a product does NOT add it to your Linn Account.

How to add/remove a media source/Streaming service in the Linn app

1. In the  tab, tap the  settings icon
2. Tap the source you would like to enable/disable.

How to group rooms in the Linn app

Grouping two or more systems together allows the systems to play the same music in perfect synchronisation.

1. Tap the Rooms icon
2. On the Linn DS/DSM you want share, press the  
3. Press the ‘ Group With’ or ‘ Configure Group‘  and select the systems you want to add/remove and tap ‘Group’

How to copy/move Playlists created in Kazoo into Linn App

if you want to move Kazoo: My Playlists to Linn App:My Playlists then

1. Go into Kazoo My Playlist and load a playlist into your Linn DS/DSM

2. Within Linn App, press the Queue button/tab, this should show the tracks you have just loaded into the Linn DS/DSM from Kazoo My Playlists..

3. On the top right, select Edit

3a: On the top left click on the Select All text/button

3b: Now press the

3c: This will being up a new page and allows you to either "Create a New Playlist" or append to an exsting playlist

If you are creating a new Playlist then enter the new name and hit the Create New

4. Now hit the button to clear the existing Linn DS/DSM playlist.

5: Repeat actions 1-3 until you hvae got all Playlists copied to Linn App

Note

• You can check the Playlists you have created by looking into Browse - My Playlists list
• Make sure that you are logged into your Linn Account on the Linn App, Go into Linn App settings to validate this.

Utilities

Software update the Linn DS/DSM's

    1. Press the  in the bottom right of the Linn App.


    2. Select Software Updates.
     Note: Any number indicates how many updates are available in this system. 


    3. Any Software updates are listed in the next page. 
        A single Update All button to update all the listed Linn DS/DSM's

Restore a Linn DS/DSM to Factory Defaults

Linn App - Restore your Linn DS/DSM to factory settings

1. Click on the button on the Linn DS/DSM listing in Rooms tab.
2. Select System Info
3.. Scroll this up to show the "Factory Reset" message. You may have top scroll up.

3.1Press this message/pop-up 5 times to do a show the button.

4. Press this button to do a Factory reset on this Linn DS/DSM (and rename this room MAIN ROOM)
4. Complete