Template:FAQ:Songcast

Songcast FAQ's

I can only see one room to Songcast to..

If you have two or more DS's in the same system make sure that each DS has it own Room name. E.g. if you have 2 DS's with the name Main, then Songcast doesn't know which one to send it to. So check the Room names first'

When I watch a movie I cannot Songcast to another room

Songcast is a stereo only playback option. If you have your Linn DSM playing a Surround sound source (with the Linn Surround Module showing the Surround mode on the front panel display), this audio will NOT be shared with other rooms.

Known Issues with Songcast V4.10

• If you have a PC name with non-ASCII characters (accented characters etc), the Songcast PC/MAC could not connect to and keeps on attemping to connect. Try to rename your PC/MAC using a,b,c,.. 1,2,3... etc, this should now allow your PC to connect to the DS

Known issue with Songcast V4.3.3.

• If you have 2 or more DS's make sure that they have different ROOM names
• It has been noted on some PC's/MAC, that selecting the DS within Songcast causes the indicator to keep spinning and not connect to the Linn DS.

As a first check:

• • Select the Songcast options:
  • Select Advanced tab, and check that the Network settings - connection is correct
  • Select the General Tab and Refresh the Songcast Receiver section
    • Then reselect your Linn DS
  • Close this and retry your DS connection

If this has the same result download V4.3.2 and install from this site

Known issue with Songcast 4.4.177 and Windows 10

When you reselect the My Computer icon the music does not return to you PC. The Songcast V4.4.177 and below does not recognise that there is a software update available. Go to [[1]] and to the Full Menu and Software. Download and install the latest version of Songcast and reboot your Windows 10 PC.

Songcast will not work after Windows 10 upgrade

This is because there are too many device drivers for Songcast within windows. The solutions

1. First uninstall Songcast
2. Go into the device manager (right click windows icon) and delete All Songcast devices listed under Sound, video....
3. Reboot your PC and double check that no sound Songcast drivers exist
4. Reinstall Songcast, this should now work if this does not work please contat Linn Helpline

MAC connecting with Songcast on wake-up

If the Songbox is set to Wireless connection and using a Lion OSX MAC, it has been reported that waking the MAC up will have the MAC automatically connecting with Songcast to the default DS. The solution is always make the Songcast connection on a wired LAN.

Kinsky crashes on PC/MAC/iPad/Android

If you are running Songcast on a PC/MAC then we suspect that Computer name is blank. (The Songcast app uses the name of your computer when constructing some metadata that it publishes onto your local network. The name of your computer is coming through as "<unknown>" which is exposing a bug in Songcast (present 4.3.4))
You should be able to see your computer's name from

MAC "System Preferences -> Sharing"

PC "Control panel -> System and Security -> System.

If it is a case that this name is simply blank, setting it to something like "Alex's Mac" might then resolve your issue.