Difference between revisions of "Template:FAQ:Window 8/10 & iMac OSX 10.11 onwards FAQ"

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m (When I open up Kazoo I cannot see any Rooms/DS's)
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===When I open up Kazoo I cannot see any Rooms/DS's===
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====When I open up Kazoo I cannot see any Rooms/DS's====
* Check the Kazoo Settings > Subnet are set to the same network as your Linn DS. (typically these are 192.168.***.***).
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:* Check the Kazoo Settings > Subnet are set to the same network as your Linn DS. (typically these are 192.168.***.***).
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:* Also on your Windows PC
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::** Go into  "Settings" > "Network & Internet" > "Change Connection properties"
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::** Check that “Make this PC discoverable” is turned '''ON'''
  
  
* Also on your Windows PC  
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====Kazoo freezing/hanging on Windows PC====
 
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: There have been reports that Kazoo keeps freezing/hanging and to get control back you have to quit Kazoo and restart it. This is because Windows is putting the network connection into sleep mode without telling Kazoo and causing poor communication.
:** Go into "Settings" > "Network & Internet" > "Change Connection properties"
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:* One way to stop this is to go into Device Manager (right click the Windows icon),
 
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:* Click on the “Network Adaptors”,
:** Check that “Make this PC discoverable” is turned '''ON'''
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:* then the “Power Management” tab and DISABLE the “Allow computer to turn off this device to save power”
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Revision as of 15:02, 11 October 2018

When I open up Kazoo I cannot see any Rooms/DS's

  • Check the Kazoo Settings > Subnet are set to the same network as your Linn DS. (typically these are 192.168.***.***).
  • Also on your Windows PC
    • Go into "Settings" > "Network & Internet" > "Change Connection properties"
    • Check that “Make this PC discoverable” is turned ON


Kazoo freezing/hanging on Windows PC

There have been reports that Kazoo keeps freezing/hanging and to get control back you have to quit Kazoo and restart it. This is because Windows is putting the network connection into sleep mode without telling Kazoo and causing poor communication.
  • One way to stop this is to go into Device Manager (right click the Windows icon),
  • Click on the “Network Adaptors”,
  • then the “Power Management” tab and DISABLE the “Allow computer to turn off this device to save power”