ExaKt Trouble shooting

Exakt Prerequisites

Exakt system power sequence

The Exakt controller (DSM) identifies the Exakt connected products when the Exakt controller comes out of Standby. Make sure that ALL Exakt devices have power cords fitted and power switches turned ON. The Exakt speakers and Crossovers will ONLY power on when the Exakt controller is brought out of Standby. This will send a power trigger to the attached Exakt products and the Exakt controller will identify what is there and communicate with these devices.
If the Exakt speaker/Crossover is connected when the Exakt controller(DSM) is already out of standby this may cause confusion in the Exakt system and may not allow full operation or setup. The solution is to put the Exakt controller(DSM) into Standby, wait 10seconds and take out of Standby. This will power on the Exakt products and identify themselves to the Exakt Controller(DSM) for full operation.

Exakt Link Wiring

The Exakt system uses twisted cables Category 5 & Category 6.
These cables must comply with Ethernet termination pairing. All 4-pairs are used.

If you have any connection difficulties on the cable, we suggest having them checked with LAN compliance testers.

Check Network cable type to check what you can use

Konfig distances

The distance from the speaker to the wall are from the Front corner of the speaker cabinet, NOT the stand or any other part of the speaker.

We suggest that you generate a drawing with the Room layout and the speaker/listener locations within that room. similar to the diagram on this page

If you contact Linn Products regarding the operation of these Exakt products, please supply a copy of this dimensions/diagram.

Operational issues

Mono Sound from the speakers

If the audio from both speakers is identical we suspect that both speakers are defined as being the same channel. That is, both Left hand channel or both Right hand channel.
Make sure that the Left and Right speakers are defined Here

No Sound from the speakers

If the DSM is playing but no audio from the speaker, check the LED's on the back of the Exakt Tunbok or Exakt Exakt Speakers

You MUST have at least:
LED_0 (Master port)- Flashing and
LED_1 (Audio Clock) - ON
LED_2 (Slave port) - OFF unless another 350 Exakt connected to this speakers Slave socket, then should be flashing
LED_3 (Software Status) - ON

• If these LED's (LED_0-3) are all OFF and only the FALLBACK (RED) LED is ON: then the speaker is still in Standby.

That is Check that the Mains power is connected to the Exakt speaker/Tunbox is switched on and the product power switch is ON

IF YOU HAVE ANY DIFFICULTIES TRY ANOTHER CAT-5 EXAKT LINK CABLE FIRST

LED_0(Master Port)

Permanently OFF: There is no communications from the Exakt DSM: Solution: try a different Exakt Link cable from the Exakt DSM or Exakt Speaker Slave socket

Permanently ON: Found by DSM, but no communications yet.

FLASHING: WORKING

LED_1(Audio clock)

Permanently OFF: No audio clock detected on the cable, Solution: try a different Exakt Link cable from the Exakt DSM

Permanently ON: WORKING

FLASHING: No audio clock is not locking, suspect poor cable connection, Solution: try a different Exakt Link cable from the Exakt DSM

LED_2(Slave Port)

Permanently OFF: WORKING If Exakt speaker/Tunbox is NOT connected to the Slave socket

Permanently ON: Slave Exakt Speaker/Tunbox found by this Exakt Speaker/TunbDSM, but no communications yet

FLASHING: WORKING If Slave Exakt Speaker/Tunbox is connected to this Exakt Speaker/Tunbox

LED_3(Software status)

Permanently OFF: not configured (default settings)

Permanently ON: WORKING

FLASHING: Hardware fault detected within this product

Poor sound

• Try new Exakt-Link cable to eliminate a poor connection within the cable.

(It may work OK in a LAN but the usage of all 4pairs of cable in the CAT5 EXAKT-LINK may highlight any cable issues)

Exakt-LAN cable definition

• Re-set the Exakt system

KONFIG > select the Advanced tab > select the RESTORE button against the DSM product in the Exakt system. Re-set up Left and Right speaker/Tuneboxs

• Try different Music recording just in case this is a bad recording

Only one speaker is giving audio

As Poor Sound above

Exakt Device Not Working/Update Failed

If your Exakt device is not working and it does not appear in Konfig, you will need to follow the instructions to perform a device recovery from Konfig.