Difference between revisions of "ExaKt Trouble shooting"
| Line 13: | Line 13: | ||
| − | =Operational issues | + | =Operational issues= |
==No Sound from the speakers== | ==No Sound from the speakers== | ||
If the DSM is playing but no audio from the speaker, check the LED's on the back of the [http://docs.linn.co.uk/wiki/index.php/Klimax_Exakt_System#Back_Panel_3 Exakt Tunbok] or [http://docs.linn.co.uk/wiki/index.php/Klimax_Exakt_System#Back_Panel_2 Exakt Exakt Speakers] | If the DSM is playing but no audio from the speaker, check the LED's on the back of the [http://docs.linn.co.uk/wiki/index.php/Klimax_Exakt_System#Back_Panel_3 Exakt Tunbok] or [http://docs.linn.co.uk/wiki/index.php/Klimax_Exakt_System#Back_Panel_2 Exakt Exakt Speakers] | ||
You MUST have at least:<br> | You MUST have at least:<br> | ||
| − | '''LED_0 (Master port)'''- | + | '''LED_0 (Master port)'''- Flashing and <br> |
| − | '''LED_1 (Audio Clock ''' - OFF | + | '''LED_1 (Audio Clock) ''' - OFF |
| + | If you have a second (Slave) Exakt Speaker/Tunbok connected to this device then<br> | ||
| + | '''LED_2 (Slave port)''' - Flashing | ||
| + | |||
| + | *If these LED's (LED_0-3) are all OFF and only the FALLBACK (RED) LED is ON: then the speaker is still in Standby. Check that the power to the Exakt speaker/Tunbox is switched on and the product power switch is ON<br><br> | ||
| + | |||
| + | '''LED_0'''(Master Port) | ||
| + | : '''Permanently ON''': There is no communications from the Exakt DSM, try a different Exakt Link cable from the Exakt DSM or Exakt Speaker Slave socket | ||
| + | : '''Permanently OFF''': Found by DSM, but no communications yet. | ||
| + | : '''FLASHING''': '''WORKING''' | ||
| + | |||
| + | '''LED_1'''(Audio clock) | ||
| + | : '''Permanently ON''': No audio clock detected on the cable, try a different Exakt Link cable | ||
| + | : '''Permanently OFF''': '''WORKING''' | ||
| + | : '''FLASHING''': No audio clock is not locking, suspect poor cable connection, try a different Exakt Link cable | ||
| + | |||
| + | '''LED_2'''(Slave Port) | ||
| + | : '''Permanently ON''': '''WORKING''' If Exakt speaker/Tunbox is '''NOT''' connected to the Slave socket | ||
| + | : '''Permanently OFF''': Slave Exakt Speaker/Tunbox found by this Exakt Speaker/TunbDSM, but no communications yet | ||
| + | : '''FLASHING''': '''WORKING''' If Slave Exakt Speaker/Tunbox is connected to this Exakt Speaker/Tunbox | ||
| + | |||
| + | '''LED_3'''(Software status) | ||
| + | : '''Permanently ON''': not applicable | ||
| + | : '''Permanently OFF''': '''WORKING''' | ||
| + | : '''FLASHING''': Hardware fault detected within this product | ||
| + | |||
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=Poor sound= | =Poor sound= | ||
Revision as of 16:20, 24 February 2014
Contents
Exakt Prerequisites
Exakt Link Wiring
The Exakt system uses twisted cables Category 5 & Category 6.
These cables must comply with Ethernet termination pairing. All 4-pairs are used.
If you have any connection difficulties on the cable, we suggest having them checked with LAN testers
Konfig distances
The distance from the speaker to the wall are from the Front corner of the speaker cabinet, NOT the stand or any other part of the speaker.
We suggest that you generate a drawing with the Room layout and the speaker/listener locations within that room. similar to the diagram on this page
Operational issues
No Sound from the speakers
If the DSM is playing but no audio from the speaker, check the LED's on the back of the Exakt Tunbok or Exakt Exakt Speakers
You MUST have at least:
LED_0 (Master port)- Flashing and
LED_1 (Audio Clock) - OFF
If you have a second (Slave) Exakt Speaker/Tunbok connected to this device then
LED_2 (Slave port) - Flashing
- If these LED's (LED_0-3) are all OFF and only the FALLBACK (RED) LED is ON: then the speaker is still in Standby. Check that the power to the Exakt speaker/Tunbox is switched on and the product power switch is ON
LED_0(Master Port)
- Permanently ON: There is no communications from the Exakt DSM, try a different Exakt Link cable from the Exakt DSM or Exakt Speaker Slave socket
- Permanently OFF: Found by DSM, but no communications yet.
- FLASHING: WORKING
LED_1(Audio clock)
- Permanently ON: No audio clock detected on the cable, try a different Exakt Link cable
- Permanently OFF: WORKING
- FLASHING: No audio clock is not locking, suspect poor cable connection, try a different Exakt Link cable
LED_2(Slave Port)
- Permanently ON: WORKING If Exakt speaker/Tunbox is NOT connected to the Slave socket
- Permanently OFF: Slave Exakt Speaker/Tunbox found by this Exakt Speaker/TunbDSM, but no communications yet
- FLASHING: WORKING If Slave Exakt Speaker/Tunbox is connected to this Exakt Speaker/Tunbox
LED_3(Software status)
- Permanently ON: not applicable
- Permanently OFF: WORKING
- FLASHING: Hardware fault detected within this product
